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Recognizing spoof (fake) eBay websites
If you receive a fake email, forward it to email@example.com
If you find a fake website that is trying to steal personal information, report it by emailing the URL to firstname.lastname@example.org
How to tell if an email is really from eBay
The easiest way to make sure an email is from us is to check your messages in My eBay. Go to My eBay, and then click the Messages tab. If you don't see the same message there, the email is fake.
Signs that an email is fake
Fake emails often include the eBay logo and a fake eBay address in the "From" line (for example, "From: email@example.com"). The email might have copied text from real eBay emails like notifications of problems with your account, Ask a question emails, or offers to become an eBay PowerSeller. But just because an email looks real doesn't mean it is. Here are some signs to watch out for:
Recognizing real eBay web pages
Fake emails often include a link to a fake web page that looks very real. These fake pages are used by criminals to collect personal information. If you visit a page and you aren't sure whether it's really an eBay web page, especially if the page requests personal information from you, these tips can help:
Make sure you're on a real eBay sign in page
Before you sign in to eBay, make sure you're really on our website by checking the web address (URL) on the sign in page. Other eBay companies and international sites have different web addresses for their sign in page.
Sign in web addresses for eBay and our other companies:
Sign-in web addresses for our international sites
International eBay websites include letters that tell what country the site is associated with. For example, the addresses for eBay France contain .fr instead of .com, and the addresses for eBay Germany contain .de.
Contact Customer Service
To report a fake email, forward it to firstname.lastname@example.org.
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