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Problems accessing your PayPal account
In this article
In this article

Signing in to PayPal

Your PayPal email address and password are separate from your eBay user ID and password. When you log in to PayPal, be sure to use the email address and password you used to sign up for PayPal.

Solving common problems

Having trouble accessing your PayPal account? Here's how to fix some common problems:

Common problems


I forgot my PayPal email address.

Recover your email address here.

I forgot my PayPal password.

Recover your password here.

How do I sign up for PayPal?

To sign up for PayPal, go to PayPal.com.

How do I get verified on PayPal?

Learn more about getting verified on PayPal.

How do I link my PayPal and eBay accounts?

Learn more about linking accounts.

I still can't access my PayPal account.

If you still can't sign in, or have other questions, contact PayPal Customer Support.

I can't sign in to my eBay account.

Learn more about signing in to eBay.

Contact us

Have a question? We can help.

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