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Making your donation payment

To complete your eBay Giving Works sale, you can have your donation collected automatically and forwarded on its due date, or make a one-time donation for any completed listing appearing on your Donation Due page, including an overdue donation. The automatic payment is drawn from your preferred donation payment method.

The one-time donation payment method:

  • Gets your donation to your selected nonprofit as much as 14 days faster

  • Lets you select your payment method

  • Lets you waive your right to request a refund, pays your donation immediately, and makes your tax receipt available

Note: You can make future donations to the same nonprofit whether you use the automatic point-of-sale donation or the one-time donation.

Donations are due on the second Monday after your listing ends. If you haven't made a donation by the due date, it will be collected automatically by MissionFish, the nonprofit selected by eBay to administer the eBay Giving Works program.If your item doesn't sell, no donation is due.

Donation payment methods and refunds

One-time donation payment methods

You can make a one-time donation with the donation payment method you have on file, or make your donation by selecting:

  • PayPal

  • Direct Pay

  • Credit card

If your donation is overdue, or if your donations due add up to $1,000 or more, you have two extra payment method options:

  • Bank-certified check

  • Electronic Funds Transfer (EFT)

Note: Choosing to make a one-time donation with an alternate payment method doesn't change your donation payment method on file.

Making a one-time donation payment

To make a one-time donation:
  1. Click the My Account tab inside My eBay, then click the “Donations Due” link in the left column.

  2. Select the donations you want to make and then click the Continue button. You can select one, several, or all of your donations due.

  3. Choose a method of payment for making the donation, then click the Continue button. Provide the requested payment details, and follow the directions on the screen.
    Note: If you listed an item for a foreign nonprofit on an international eBay site, your donation payment method must be Visa or MasterCard. This allows the nonprofit to receive your donation in their local currency. Some charges may apply to international transactions.

  4. Review the details of your donation. You can speed up how quickly the nonprofit receives your donation by selecting to waive your donation refund during the review process.

  5. Click the Submit button.

You can monitor the status of your donations from your Donation History.

Fee credits and donation refunds 

  • Refunds

    When a buyer has not paid for your item, you have the right to request that your donation be refunded (if you’ve already made it), or waived (if you haven’t). Mark the donation refund check box in the “Report an Unpaid Item case” form.  

    Note: To be eligible for a donation refund, you must submit your request using the Resolution Center within 45 days of the end of your eBay listing. Learn how to report an unpaid item and request a donation refund from the Resolution Center.

Waive your donation refund

Once you receive payment from your buyer, you can waive your right to request a refund during the one-time donation payment review. This option allows MissionFish to deliver your donation faster. If you don't waive your donation refund, MissionFish holds the donation for at least 45 days to make sure you don’t need the money back. 

Note: If you waive your right to a donation refund, your tax receipt will be available immediately.

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