You’re having a problem with the site, and want to see if it’s an eBay site problem. Examples include getting error messages when creating a listing or paying through eBay checkout.

You can check a list of site issues and status on the System Announcements Board.

You want to find out about new features and programs.

You want to see the latest changes in eBay rules.

You’ve searched the Help pages, but can’t find information on a feature. Sometimes we retire features to make the site more efficient. Examples include Bid Assistant and eBay Express.

Check out the General Announcement Board for the latest official eBay updates about site changes, promotions, new features, retired features, and other news.

You want to see what other members are saying about an issue.

Our Discussion Boards are some of the best places to learn useful eBay tips and to discuss everything from art to clothing to bidding to seller tools.

Learn more about Discussion Boards and Chat.

You want to see a schedule of eBay events.

Consult the Community Calendar: Find out about eBay events happening online such as Town Halls and Online Workshops, and offline events such eBay University and tradeshows.

You’d like to receive an email to update you on daily news.

Join our eBay Announcements News Group. You can also subscribe to eBay’s RSS feed. RSS (Really Simple Syndication) is an xml format eBay uses to aggregate and share eBay’s announcement board updates.

You enjoy reading stories and articles about what eBay staff and members are doing.

Check out The Chatter Newsletter: This is eBay’s monthly publication where you can find interviews with staff and members, commentary about issues happening in the eBay marketplace, and more.