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  Home > Help >Membership & account>Getting started on eBay>Getting help on eBay
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Getting help on eBay

There are several ways to get the help you need to buy and sell on eBay.

What it is

How to use it

Where to find it

Customer support

Find the information you need, or contact us.

Click Customer Support at the top of most eBay pages.

Learning Center

Get started with guided tours, interactive tutorials, and more.

Place your pointer over Customer Support at the top of most eBay pages, and then click Learning Center.

eBay discussion boards

Communicate with other members and staff moderators to answer questions and solve problems.

Place your pointer over Community at the top of most eBay pages, and then click Discussion Forums.

Answer Center

Ask questions, give or receive answers, and share information about eBay in this member-to-member forum.

Place your pointer over Community at the top of most eBay pages, and then click Answer Center.

Technical issues

Find out if eBay is currently experiencing technical issues.

Click Community at the top of most eBay pages. In the News section on the next page, click the See all System Announcements link.

Contact Customer Support
If you're looking for more help or have a question to ask, please contact us.
Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Center to post a question.