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  Home > Help >Membership & account>Registration & signing in>Forgot your password?
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Forgot your password?
In this article
In this article

If you forgot your password, we can help you reset it quickly and easily.

Reset your password

  1. Go to the Forgot your password page and enter your user ID.

  2. Answer a few questions to confirm your identity.

  3. We'll send you an email (immediately in most cases) with a link you can click to reset your password.

Note: If you have trouble answering the questions, click the Here's another way you can confirm your identity link.

Recover both your user ID and password

  1. Go to the Forgot your user ID page.

  2. Enter the email address you used when you registered.

  3. We'll send your user ID to that email address.

  4. Follow the instructions above to reset your password.

Change your password

If you know your password, you can change it here. (You may be asked to sign in.)

Problems with resetting password

If you're having trouble with the reset password link in the email you received, contact us and we'll send you a temporary password to use.

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