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Managing Your PayPal Account

To access your PayPal account, log in to www.paypal.com or click the “PayPal Account” link in the “My Account” section of My eBay. From the My PayPal Account Information page, you can check your account status, account history, update your account information, or become PayPal Verified.

If you have a PayPal question, please contact PayPal Customer Support.

Using your PayPal account on eBay

PayPal for buyers: PayPal is a convenient method for paying for items on eBay. If you don’t already have a PayPal account, learn more about the benefits of paying with PayPal or sign up now.

If you already have a PayPal account, you can use PayPal to send payments for eBay items. To access your PayPal account, log in to PayPal.

PayPal for sellers:When you offer PayPal as a payment method on your eBay listings, your buyers can pay quickly and conveniently using a credit card or checking account. If you don’t already have a PayPal account, learn more about the benefits of offering PayPal as a payment method or sign up now.

If you already have a PayPal account, you can accept PayPal payments from eBay buyers for eBay items. You can also use PayPal to automatically pay your eBay seller fees.

Logging in to your PayPal account

To log in to PayPal, you must enter your email address and password. Be sure to log in to PayPal using the email address you used when you signed up for the PayPal account.

Note: Your PayPal email address and password are separate from your eBay User ID and password.

Downloading your PayPal account history

Your PayPal account history contains detailed information about all of your transactions, including payments sent, payments received, withdrawals, money requests, and more. You can download your PayPal account history into a file that can be used with Quicken, QuickBooks, and most common spreadsheet and database applications. Visit the PayPal Help Center to learn more about downloading your PayPal account history.

Becoming PayPal Verified

Being Verified means you have completed the required steps to confirm your identity with PayPal. Because verification increases the security of the PayPal network, once you are Verified you are able to:

  • Raise your sending and withdrawal limits

  • Increase credibility with sellers and buyers

  • List items in other markets

Important:To list an item on a different eBay site from which you initially registered, you may need to be PayPal Verified andhave your eBay account linked to your PayPal account. For more information on making items available to buyers in other countries, see About Selling Internationally.

To become PayPal Verified if you have a PayPal account, log in to PayPaland select the PayPal Verified logo.

If you do not have a PayPal account, you can become Verified as part of the registration sign up process.

Note: As part of the Verification process, U.S. members must add and confirm a bank account. For more information about requirements, visit the PayPal Help Center for more information about PayPal Verification.

Linking your eBay account to your PayPal account:
  1. Sign into your eBay account and click on "My eBay"

  2. From the left column of My eBay, under My Account, click the “Addresses” link.

  3. On the Addresses page, click the “View all shipping addresses” link.

  4. In the "About Addresses” section, check if there is any PayPal Account currently linked to this eBay account. If no current link, click the Add PayPal Addresses button and sign into your PayPal account. When you sign in to your PayPal account, your eBay and PayPal Verified Accounts will be linked.

  5. If there is already a linked PayPal account, check to make sure it is the correct one. Otherwise, remove the link and link to the correct one by clicking the Add PayPal Addresses button.

Upgrading to a Premier or Business Account

You can use a Personal account to send money to friends and relatives and to purchase items online when PayPal is offered. If you earn money by selling items online, you should use a Premier or Business account (see Selling with PayPal).

PayPal Business Accounts allow you to conduct transactions under a company or group name. Premier Accounts allow you to conduct transactions under your personal name. The fees and features for Premier and Business Accounts are the same. When you upgrade your account, all transaction records and history from your Personal Account will be retained.

To upgrade your current PayPal Personal Account to a Business or Premier Account, go to PayPal and click on the “Sign up” link.

Visit the PayPal Help Center to learn more about Business or Premier Accounts.

Closing your PayPal account

If you close your PayPal account, you will no longer be able to:

  • Make any purchases using PayPal

  • Offer PayPal as a payment method on your listings

  • View your PayPal account history

Once you have closed your account, all of your outstanding transactions will be cancelled immediately. Your remaining account balance, if any, will be mailed to you.

Visit the PayPal Help Center to learn how to close your PayPal account.


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