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You can manage your account information and settings from My eBay. To go to My eBay, click My eBay at the top of most eBay pages.
Change your personal information
You can change your personal information, including your user ID, email address, password, secret question, phone number, PIN, and About Me page from the Personal Information section
of My eBay.
To change your personal information:From My eBay, click the Account tab.
Click the Personal Information link.
Click the Edit link next to the information you want to update.
Tips
Don't use a fax or pager number as your telephone number.
If you change your email address, you'll need access to the updated email address to complete the process. The new address takes effect immediately.
Email addresses that automatically forward to another email address may cause emails from us to be blocked or sent to your junk mail folder.
Change your address
You can change your registration, payment, or primary shipping address from the Addresses
section
of My eBay.
To change your addresses:Click the Addresses link.
Click the Change link next to the address you want to update.
You can change your email address from the Personal Information section of My eBay.
To change your email address:Click the Personal Information link.
Next to Registered email address, click the Edit link.
Change your communication preferences
You can change which notifications you receive and how often you receive them from the
Communication Preferences section
of My eBay.
To change your communication preferences:Click the Communication Preferences link.
Manage your PayPal account
You can view and update your PayPal account information on the
PayPal Account section of My eBay.
To view and update your PayPal account information:
If you have a PayPal question, please contact PayPal Customer Support.
Manage your seller account
You can check your balance, change your automatic payment method or credit card information, make a one-time payment, and more from the Seller Account section of My eBay.
To view and update your seller account information:
Manage subscriptions
You can subscribe to any of eBay’s advanced selling tools, including Selling Manager, Blackthorne, and Sales Reports from the
Subscriptions section of My eBay.
To manage your subscriptions: Click the Subscriptions link.
Create a PIN
You can create a telephone PIN in My eBay.
To change or create a telephone PIN: Click the Personal Information link.
Next to Telephone PIN, click the Create or Edit link and make your changes.
Retrieve passwords or user IDs
If you forgot your password, here's how to reset it.
If you forgot your user ID, you can request it and we'll send it to you.
