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You can manage your account information from My eBay. To go to My eBay, click My eBay at the top of most eBay pages.
Change your personal information
To change your personal information, including your user ID, email address, password, secret question, phone number, PIN, and About me page, follow these steps:From My eBay, click the Account tab.
Click the Personal Information link.
Click the Edit link next to the information you want to update.
Tips
Don’t use a fax or pager number as your telephone number.
If you change your email address, you’ll need access to the updated email address to complete the process. The new address takes effect immediately.
Email addresses that automatically forward to another email address may cause emails from us to be blocked or sent to your junk mail folder.
Change your address
To change your registration, payment, or primary shipping address:Click the Addresses link.
Click the Change link next to the address you want to update.
To change your email address:Click the Personal Information link.
Next to Registered email address, click the Edit link.
Change your notification preferences
To change which notifications you receive and how often you receive them:Click the Notifications Preferences link.
Manage your PayPal account
To view and update your PayPal account information:
If you have a PayPal question, please contact PayPal Customer Service.
Manage your seller account
To view and update your seller account information
Here, you can check your balance, change your automatic payment method, make a one-time payment, and more.
Manage subscriptions
To subscribe to any of eBay’s advanced selling tools, including Selling Manager, Blackthorne, and Sales Reports, follow these steps: Click the Subscriptions link.
Frequently asked questions
How do I create a PIN?
To change or create a telephone PIN:
Click the Personal Information link.
Next to Telephone PIN, click the Create or Edit linkand make your changes.
I can't find the Account tab in My eBay.
To see the Account tab, you must be on the My eBay page.
Click My eBay at the top of most eBay pages.
I forgot my password.
If you forgot your password, here's how to reset it.
I forgot my user ID.
If you forgot your user ID, you can request it and we'll send it to you.
How do I change my phone number?
To change your phone number:
Click the Personal Information link.
Click the Edit link next to Registered name and address.
Click the Change link next to Registration address.
Update your phone number and click the change registration information button.
Review your updated contact information, and then click the submit button.
How do I change my credit card information?
To change your credit card information:
Under Payment methods for Seller Fees, click the Change link.