Changing your account information
You can manage your account information and settings in My eBay. Click My eBay at the top of most eBay pages.
Change your personal information
You can change your personal information, including your user ID, email address, password, secret question, phone number, profile, and PIN, from the Personal Information section
of My eBay.
To change your personal information:
Click the Personal Information link.
Click Edit next to the information you want to update.
Don't use a fax or pager number as your telephone number.
If you change your email address, you need access to the new email address to complete the process. The new address takes effect immediately.
Email addresses that automatically forward to another email address may cause emails from us to be blocked or sent to your junk mail folder.
Change your address
You can change your registration, payment, or primary shipping address from the Addresses
of My eBay.
To change your addresses:
Click Change next to the address you want to update.
You can change your email address from the Personal Information section of My eBay.
To change your email address:
Click Personal Information.
Next to Registered email address, click Edit.
Change your communication preferences
You can change which notifications you receive and how often you receive them from the
Communication Preferences section
of My eBay.
To change your communication preferences:
Click Communication Preferences.
Manage your PayPal account
You can view and update your PayPal account information on the
PayPal Account section of My eBay.
To view and update your PayPal account information:
If you have a PayPal question, please contact PayPal Customer Support.
Manage your seller account
You can check your balance, change your automatic payment method or credit card information, make a onetime payment, and more from the Seller Account section of My eBay.
To view and update your seller account information:
You can subscribe to any of eBay's advanced selling tools, including Selling Manager and Sales Reports from the
Subscriptions section of My eBay.
To manage your subscriptions:
Create a PIN
You can create a telephone PIN in My eBay.
To change or create a telephone PIN:
Click Personal Information
Next to Telephone PIN, click Create or Edit
and make your changes.
If you forgot your password, here's how to reset it.
If you forgot your user ID, try signing in with the email address associated with your account.