Customer Support Center
 
Welcome to the eBay Motors vehicle buying center! Here, you'll find resources to help you purchase a vehicle on eBay Motors while answering any questions you may have along the way.
 
  
How to safely purchase a vehicle
Find a vehicle
If you're unsure about what you want to buy, you can browse eBay Motors by selecting a vehicle category you're interested in. If you already know the make and model you want, search eBay Motors to view vehicle listings where you can bid, buy and make offers.
Research the vehicle and seller
eBay Motors offers tools and resources, including vehicle history reports, to help you decide on the best vehicle for you. When researching a vehicle, we encourage you to learn more about the seller and eBay Motors' vehicle purchase protection program to be sure your transaction will be safe and secure.

Always contact the seller prior to submitting your offer by clicking the "Ask a question" link in the "Seller info" box on the vehicle's description page. Finally, whenever possible, make arrangements with the seller to personally inspect the car or order an inspection by an independent third party.
Bid or buy
Once you've decided on your purchase, you can bid, buy or make an offer based on the vehicle's listing format.
Complete your purchase
Once you've won or committed to buy the vehicle, contact the seller for final payment instruction and to arrange pickup or shipping. Be sure to complete all of the title paperwork and pay any required taxes on the vehicle. Required paperwork and taxes vary by state and vehicle type, so contact your Department of Motor Vehicles for more information.

For more information, please visit How to Buy a Vehicle on eBay Motors.

Fraud alerts
Being aware of fraudulent activities on the Internet is a key factor in ensuring safe transactions on eBay Motors. Learn how you can protect yourself online by viewing eBay's Marketplace Safety Tips to find out more information about:


To prevent becoming the victim of fraud on eBay, remember to:

  • Never use an instant cash transfer method to pay for a vehicle. If you decide to pay in cash, do so in person.
  • Always contact the seller if you have questions about payment.
  • Check to see if the vehicle you're interested in buying is covered by Vehicle Purchase Protection.
  • If you secure a loan, make sure you're clear on the terms. Consider using the Financing Center on eBay Motors to secure your loan.
  • Always complete your vehicle purchase on eBay Motors (by placing a bid, buying through Buy It Now, or making a Best Offer). If you complete the transaction off of eBay Motors, you won't be eligible for any protection programs.

FAQs

How can I search for vehicles and other items like I used to on the old eBay Motors site?
Where are the category links and theme pages?
How do I search for a specific vehicle, part, or accessory?
How can I change my search options?
How can I find out what vehicles have sold for on eBay Motors?
How do I search for vehicles and parts in my area?
How can I narrow my search by price, condition, listing format and other advanced options?
How can I sort my search results?
Where can I find Advanced Search?
How do I search both the title and description?
How do I save my searches?
Why don't some of my saved Favorite Searches work?
What is Best Offer and how do I use it?
What do I do if I run across a problem that isn't covered here?
How can I search for multiple makes and models?
We're here to help
eBay Motors offers several options to help you with your vehicle purchase:


Additional buying services
  • PayPal for Deposits - Use PayPal to place a deposit on your vehicle.

  • Roadside Assistance - Help get the collectible car you purchased home safely with roadside assistance tailored to the needs of collector cars.