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How to Redeem Coupons

How to redeem coupons
Coupon FAQ
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Some users may occasionally be offered eBay coupons for promotions or by customer service, at eBay's discretion. If you are chosen to receive a coupon, you may receive your coupon via an email, an on-site offer, or a mailed catalog or postcard.

Before you begin

To use a coupon you must have an eBay account and agree to pay for your purchase with PayPal. If you don't already have a PayPal account, you may open one during purchase checkout. If you do already have a PayPal account, make sure the email address for your eBay User ID on the coupon is also on your PayPal account. Learn more about adding email addresses to PayPal.

You must also comply with all terms and conditions on the offer.

Step by Step Guide



1. Log in with the User ID on the coupon at www.ebay.com. Shop with sellers who accept PayPal. Just look for the PayPal logo.



2. Ensure the listing ends and you pay before the expiration date on your coupon.



3. During checkout, select PayPal as your payment method



4. Make sure the email address on your PayPal account is the same email address as for the eBay User ID on your coupon.



5. When prompted, enter the redemption code on the face of your coupon. If you received a cash back offer, no redemption code is needed.

Important Tips

If you have any questions about whether the eBay seller accepts PayPal as a payment method or your ability to redeem your coupon, please address them before you buy or bid on an item on eBay. Once you have committed to buy from an eBay seller, you are obligated to pay for the item, even if you cannot use your eBay coupon.

See our Frequently Asked Questions about coupons.

Coupons will never require the buyer to enter sensitive information in an email, such as: credit card number, User ID, email address, or eBay or PayPal password.

How to add email addresses to your PayPal account


  Great opportunities to improve your sales results

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