Get repairs you can trust

The pricing listed above is intended as a general guide only. Due to the extensive number of watch brands, models, variations, movement types, and production years in circulation, it is not possible to provide exact pricing without physically inspecting the timepiece.

This guide reflects estimated pricing for standard, modern production models requiring a complete service. It does not include the cost of replacement parts, as each watch requires different components based on its condition, age, and manufacturer specifications. Parts pricing varies significantly by brand and availability.

Rare, highly complicated, or vintage timepieces typically fall outside of this general pricing structure and may require specialized handling, extended labor time, or manufacturer-sourced components.

Additionally, previous improper servicing, water intrusion, corrosion, lack of maintenance, impact damage, or poor storage conditions can significantly increase the scope of work required. Movement type, brand complexity, and overall condition all directly affect final service cost.

For these reasons, every watch is fully evaluated upon arrival, and a detailed estimate is provided for approval before any work begins. We do not proceed with service without your authorization.

This pricing guide applies to complete movement services only. Case restoration, refinishing-only work, battery service, partial repairs, and other limited services are quoted separately.

This service is designed to make the process of servicing your watch as seamless as possible. Servicing is handled from start to finish by Stoll & Co., a trusted partner. To get started, simply fill out the inquiry form linked on this page. Once your form is submitted with details about your watch, Stoll & Co. will review the information and contact you within 48 hours with detailed instructions for shipping your timepiece. After receiving your watch, Stoll & Co.’s watchmakers and staff will complete a full diagnostic evaluation, provide a service estimate for your approval, perform the approved work, and return your watch to you.

Stoll & Co. provides expert servicing for virtually all types of watches. This includes complete maintenance, repair, and restoration for mechanical and quartz timepieces—ranging from battery replacements and routine service to full overhauls. Their state-of-the-art refinishing department can perform all types of case and bracelet refinishing to restore your timepiece to a like-new condition. Please include details in your inquiry form to ensure your product is eligible for servicing.

While Stoll & Co. services most timepieces, certain watches cannot be repaired due to construction limitations or unavailable replacement parts. Stoll & Co. does not service Timex, Apple Watches, tuning fork movements, and OysterQuartz movements. If a watch cannot be serviced, you will be notified after evaluation.

All servicing is handled by Stoll & Co., a trusted eBay partner, that specializes in luxury watch repairs and restorations.

Stoll & Co. is a leading independent provider of professional watch repair and restoration services, trusted by manufacturers, retail jewelers, enthusiasts, and collectors worldwide. They are recognized experts in the watch industry, bringing centuries of technical expertise and craftsmanship to every timepiece they handle.

The sender is fully responsible for arranging and covering all shipping and insurance costs when sending a timepiece to Stoll & Co. Once the watch is received by Stoll & Co., it will be covered under their standard insurance policy and return shipping procedures.

When shipping your watch to Stoll & Co., coverage is the responsibility of the sender and should be insured through your chosen carrier. Your watch is covered under Stoll & Co.’s standard insurance policy while it is in their possession and during return shipping.

Simply submit your interest via this form, and the Stoll & Co. team will review the information and contact you within 48 hours with detailed instructions for shipping your timepiece.  Once your watch is received, their team will complete a diagnostic evaluation and provide a service estimate. Upon your approval, servicing will begin, and Stoll & Co. will manage the process through completion and insured return shipment.

Service costs depend on:

• Watch movement type (quartz, manual, automatic)
• Brand and availability of replacement parts
• Complexity of the movement
• Watch age and condition
• Whether restoration work is required

Every watch receives a detailed inspection before a final estimate is provided.

Mechanical watches

A full service includes:

 ✔  Complete movement disassembly
 ✔  Cleaning and inspection of every component
 ✔  Replacement of worn movement parts as needed
 ✔  Reassembly, lubrication, and regulation
 ✔  Ultrasonic cleaning of the case and bracelet
 ✔  Replacement of gaskets and seals (when applicable)
 ✔  Water-resistance testing (when applicable)
 ✔  Power reserve and timekeeping testing
 ✔  Final quality-control inspection

Quartz watches

A full service includes:

 ✔  Complete movement disassembly and cleaning
 ✔  Inspection of the circuit
 ✔  Replacement of worn mechanical parts as needed
 ✔  New battery installation
 ✔  Lubrication and reassembly
 ✔  Ultrasonic cleaning of the case and bracelet
 ✔  Gasket replacement (when applicable)
 ✔  Water-resistance testing (when applicable)
 ✔  Timekeeping and functionality testing
 ✔  Final quality-control inspection

Once your timepiece arrives at Stoll & Co., it is carefully received, logged, and assigned a unique RFID tracking code. The watch then undergoes a detailed diagnostic evaluation. Expert watchmakers assess the movement, case, and overall functionality to identify any issues. You will receive a service estimate via email, and work begins upon approval.

After approval, the movement is fully disassembled. Each component is ultrasonically cleaned to remove debris and residue. Worn or damaged parts are repaired or replaced as needed, and the movement is lubricated and precisely regulated to ensure optimal performance. If case restoration or refinishing is requested, it is completed during this stage.

Once servicing is complete, the watch is reassembled with new gaskets installed. Water-resistant models undergo pressure and vacuum testing to verify water resistance.

Before return shipment, the timepiece undergoes final testing, including timekeeping accuracy, power reserve validation, and a two-step quality control inspection. The watch is then securely packaged and shipped back fully insured.

Servicing times can vary depending on the complexity of the service required. Once your timepiece has been assessed, Stoll & Co. will provide a quote and estimated timeline. Typical service turnaround is approximately 3-4 weeks for quartz full service and 6–8 weeks for mechanical full service, though timing may vary based on the specific work and parts required.

Yes, Stoll & Co. will provide tracking information and updates throughout the servicing process to keep you informed, such as when your watch arrives, when your estimate is ready and when your timepiece is ready to be returned to you. You will also be informed if there are any delays in the repair service, such as parts delay. Please email our partner at status@americaswatchmaker.com with your name and tracking number, and a representative from the Stoll & Co. team will be in touch with a status update within 72 hours of your request.

If you are not satisfied, please contact Stoll & Co. directly to discuss your concerns. They are committed to ensuring customer satisfaction and will work with you to resolve any issues.