What do tire installation partners do?

Our tire installation partners at CarAdvise and SimpleTire are two of the largest and most trusted in the US. With more than 5000 installers across their networks, our installation partners ensure the highest level of satisfaction through a careful vetting process and ongoing evaluation of service centers.

When you buy tires with installation on eBay, one of these partners will contact you via phone and/or email within 1 business day to help you book an appointment with a local service center. Your installation partner is also available for live support and your installation is guaranteed.

What’s included when I buy tires with installation?

Once your tires are received at the service center, your installation will include tire mounting and balancing, rubber valve stem replacement, and Tire Pressure Monitoring System (TPMS) reset. It will also include disposal fees, environmental fees, shop fees, and sales tax (if applicable).

What’s not included when I buy tires with installation?

If the service center determines you need a new kit or sensors during the TPMS replacement, this will be a separate charge. You’ll also be responsible for any additional fees associated with the installation of specialty tires. If additional fees are required, you can pay the service center directly at the time of installation.

How do I track my tire order?

After your order is confirmed, you’ll receive an email that includes a delivery estimate and tracking info (once available). You’ll also receive delivery confirmation via email and My eBay when your tires arrive at the service center.

I have a question about my tire order.

Please message the tire seller directly with any questions about your tire order.

I have a question about my installation.

Please contact your installation partner directly if you have a question about your installation. If your installation partner is SimpleTire, you can reach them by email install@ebay.simpletire.com or by phone (888) 410‑0604. If your installation partner is CarAdvise, you can reach them by Support@caradvise.com or 1‑844‑9‑ADVISE.

Be sure to mention that your installation service was purchased through eBay. You’ll need your order number plus some additional account info, which you can find in My eBay.

Do you offer installation for used tires?

No. At this time, tire installation is only available for new tires.

I can’t find a service center near me.

Our installation partners at CarAdvise and SimpleTire evaluate and onboard new service centers on an ongoing basis to expand their networks to better serve our customers. If tire installation is not yet available in your area, it’s coming soon!

I found a service center that offers a lower price for tire installation.

When you buy tires with installation on eBay, you automatically receive preferred pricing from our installation partners. In the event you do find a lower price from a service center in their networks, please contact your installation partner directly.

I need to cancel my tire installation but I still want the tires.

To cancel your tire installation, please contact your installation partner directly. If your tires have already shipped, you’ll need to pick them up at the service center.