Rules & Safety Overview (SafeHarbor)
You've come to the right place if you want to learn more about policies and SafeHarbor, eBay's comprehensive safety resource. Find out how you can help protect yourself and what you should do when something goes wrong.

Community Values

·	We believe people are basically good

General Information

·	Corporate inquiries
·	Email

Dedicated departments

·	Fraud Protection & Prevention Paid for an item but never received it? Is the item less than what is described?
·	Items that may not be allowed for sale See if it's OK to sell your item, or report an item that might not be allowed on eBay.
·	Investigations Understand and report trading offenses in the areas of feedback, buying, selling, etc.

Services for your protection

·	Feedback Forum Check the "reputation" or business practices of any buyer or seller at eBay.
·	Escrow Inspect what you buy before sending payment by asking your seller to consider escrow services.
·	Fraud Protection Program You are covered for up to $200 on most items - free! (applies to most users, subject to guidelines)
·	ID Verify Get successfully verified and sell on eBay.
·	Authentication Services Get a second opinion on your item by using outside expertise.
·	Verified Rights Owner (VeRO) Program Make sure that items do not violate intellectual property rights as there may be liability involved.
·	Dispute Resolution An independent service that provides a neutral place to work out disputes online efficiently and effectively.
·	PayPal Offers instant, secure online payments protected by encryption technology. Sellers are also protected from chargebacks resulting from fraudulent transactions. Money Back Guarantee offered on some purchases.