Sell It Forward - Terms and Conditions

• Sell It Forward is a new program that eBay is piloting in San Francisco, San Mateo, and Marin Counties.
• The program is being piloted to help consumers get rid of items they no longer need, earn some money from items that sell, and help a non-profit through the donation of items that do not sell.
• How it works:
• Upon signing up, users will be sent a free, postage pre-paid, pre-addressed mailing bag with instructions on how to fill the bag with gently used clothing, shoes, and handbags and send them to Sell it Forward.
• Users will be able to send the bag via USPS or UPS. Or, they can choose to drop it off at the nearest post office or UPS drop-off location, put it in their out-going mail, or give it to a UPS driver. eBay will pay for the cost of shipping.
• Bags will be sent to eBay's authorized partner for this program, Goodwill of San Francisco, San Mateo, and Marin counties. Goodwill is an experienced seller on the eBay site in multiple categories, including clothing, shoes, and handbags.
• Within 2 days of receiving a mailing bag, our partner will itemize the contents and this information will be posted to the user's My Account page.
• Based on prior eBay selling experience, our partner will determine, in their sole discretion, which items they believe will sell in 14 days (or less) and will sell for $10 or more. They will list these items on eBay. Listings will be live within 10 days of itemization.
• The user will receive half of the proceeds via PayPal from any items that sell in that 14 day timeframe.
• If any listed item sells after the initial 14 days, 100% of proceeds will go to Goodwill. Items not sold will be accepted as a donation. Users will receive a donation receipt for all items that are donated.
• We will deposit funds via PayPal using the user's email address on file for the program. PayPal is the only form of payment available for this program. Payment for items sold will occur within 2 weeks of sale.
• Users will be able to track the status of their bags, request a new bag, update their email address, and download their donation receipt at the My Account page of our portal.
• Included and excluded items:
• This program is designed to enable selling of fashion items. Items most likely to sell are clothing, shoes, and handbags from recognized brands.
• Items in unusable condition due to tears, stains, or strong odor will not be sold and will be donated directly.
• Excluded items include items that are prohibited for sale on eBay (https://pages.ebay.com/help/policies/items-ov.html#prohibited) and items that Goodwill is prohibited from selling (https://sfgoodwill.org/donate/items-we-cannot-accept/)
• If for any reason you are including breakable items, you should wrap them appropriately to prevent breakage. eBay and Goodwill of San Francisco, San Mateo, and Marin counties are not responsible for any damage for items donated via this program.
• Items sent in through Sell It Forward cannot be returned.
• Users who donate one or more item will be able to download a donation receipt. Users are responsible for self-declaring the value of items donated for tax deduction or other purposes and assume all responsibility for accurately reporting this information.

For more information on this program, visit our FAQ here.

Visit our Privacy Policy and User Agreement if you have any questions.

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