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A better buying experience

Delivery date is one of the most critical factors in purchase decisions for today’s buyers. They not only expect free shipping, but they also look for how fast they can expect the item to arrive. That’s why we show an estimated delivery date on eBay’s listings, and if their items don’t arrive on time because of any reasonable shipping issue, we’ll make it right.

Setting expectations

To make your shipping speeds more visible and help improve your sales, you can set your shipping preferences for the days of the week you ship and your handling time. Your handling time can be as quick as same-day handling. We will not count weekends or holidays as your handle-by date if the carrier you specify in your listings doesn’t ship on those days.

To help your buyers find items that ship in 4 days or less, listings will show a shipping speed message such as “Free 2 day shipping” or “Free 4 day shipping”, and the View Item, cart, and checkout pages will show the a shipping message along with a “get it by” estimated delivery date such as “Get it by Fri, Jan 1”. If you ship items in 4 days or less for free, your listings will automatically show the shipping speed messages.

We’ve replaced the Fast ‘N Free badge with the shipping speed message and the “get it by” promise which are more clear about delivery expectations set by sellers and shipping carriers.

Manage shipping settings

First, on the shipping preferences page, click “edit” under “Set same business day handling times”. Next, select your “Working days” and the “Cut off time for same day handling” on the days you’re able to offer it. Click on “Save”.

 First, on the shipping preferences page, click “edit” under “Set same business day handling times”.Next, select your “Working days” and the “Cut off time for same day handling” on the days you’re able to offer it. Click on “Save”.
  • Setting your shipping and handling cut off times in shipping preferences.

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