1 min article

Warranty policy

If you offer a warranty for an item you're selling, you must include the warranty details in your listing.

What is the policy?

Items valued over $15 that include a warranty or service contract must contain additional details in their listing description. You need to include one of the following:

  • The full text of the written warranty or service contract
  • A statement explaining how to get a free copy of the written warranty or service contract upon written request

Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn’t, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.

Tip
Visit Seller Help to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.

Why does eBay have this policy?

This policy helps sellers comply with the Magnuson-Moss Warranty Act - opens in new window or tab, a federal law regulating warranties enforced by the Federal Trade Commission (FTC).

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