Items should be listed as "New" if they meet all of the following criteria. If an item does not meet all of these conditions, it should be listed as "Used."

No markings There should be no markings or stickers on the package or item. If the item has a remainder mark, it may be listed as 'New' but the mark must be clearly identified within the listing.
No signs of use Item should be new, unread, and unused with no creases, bent pages, shelf damage, or cracked bindings.
Complete contents Item should include all original contents, including dust jacket (if applicable).