It’s a program that allows free returns and fast refunds on eligible parts.
You can return any eligible purchase without shipping fees within 30 days.
Use the free return label to send back purchases easily.
For most returns, your refund is issued as soon as the seller receives the item.
Products must meet these criteria to qualify for Easy and Free Returns:
- Parts and accessories listings on eBay.com
- Shipped from and returned within the US
- Item price of $10 or more
- Condition: New or New—Other
- Purchased with Buy It Now
Eligible purchases will clearly indicate free returns.
The categories below are excluded from Easy and Free Returns. However, some sellers may still offer free returns. Check the listings for details.
Car and truck
- Wheels (179679)
- Tires (179680)
- Tire and wheel packages (179681)
- Other wheel and tire parts (179684)
- Auto transmissions (171115)
- Manual transmissions (171117)
- Complete engines (33615)
- Door panels (33696)
- Hood panels (33646)
- Airbags (177710)
ATV, side-by-side, and UTV
- Wheels (263049)
- Tires (263048)
- Wheels and tire packages (263051)
All parts and accessories
- Purchases with local pickup only
- Purchases that use freight shipping
What is Easy and Free Returns?
It’s an eBay parts and accessories program that lets buyers return eligible purchases for any reason at no cost.
How long is the return window?
Eligible items offer a minimum 30-day return window.
Which items qualify?
Eligible items are parts and accessories listings on eBay.com shipped from and returned within the US, priced at or above $10, listed as New or New—Other, and purchased using Buy It Now.
How do I start a return?
Use the eBay “Return this item” flow from your order page. For most eligible purchases, eBay issues your return label right away. For more details, see the “Eligibility” section above, or visit the eBay Help Center.
Do I pay for return shipping?
No, return shipping is free for buyers on eligible purchases.
When and how will I get my refund?
Refunds are issued to the original payment method after the seller receives and processes the return.
What if I have a problem?
Visit the eBay Help and Contact page or eBay Customer Service for more information.
Is Easy and Free Returns available outside the US?
No. This program applies only to US parts and accessories purchases.