You need to specify a return policy when listing an item on eBay, even if your policy is to not accept returns. Specifying a clear return policy can give buyers confidence to bid or buy and prevent problems after the sale. Keep in mind that even if you don't accept returns, buyers can open an eBay Money Back Guarantee case if they don't receive an item, or if an item doesn't match the listing description.
Learn more about creating your return policy.
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