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What is eBay Open?

eBay Open is our annual seller event that brings together thousands of sellers to celebrate, inspire, educate and connect. Throughout the four-day hybrid event, attendees can join training & seller-led sessions, category breakouts, keynotes, seller panels, networking and more.

Where and when will the event take place?

eBay Open 2023 is a hybrid event taking place September 26-29. Our in-person eBay Open Studio events will be taking place on Tuesday, September 26 in Atlanta, Philadelphia, Chicago, Phoenix. Our virtual event will take place September 27-29.

Who can attend eBay Open?

The event is open to all eBay sellers.

Can I attend even if I’m outside the US?

Yes! While content will be largely directed to U.S. sellers, business insights may be applicable to any eBay seller. This event will only be available in English, and captions will be available. Any swag giveaways associated with this event will only be available for US-based sellers.

How much does it cost to attend?

The virtual event is free to attend.

If you are joining us for one of our eBay Open Studio events (see more below), there is a $25 registration fee. Upon arrival, attendees will receive a $25 eBay gift card.

Where can I find a list of what is happening during eBay Open?

The full event agenda and list of speakers will be available on our eBay Open page at

Can I pre-register for a session and reserve my spot?

For eBay Open Virtual breakout sessions, pre-registration is not required. To make the most of the three days, you may want to take advantage of the agenda tool in the virtual platform. You can add sessions to your personal agenda and make sure you don’t miss out on the events that you’re most excited about.

Does signing up for early access secure my spot at an eBay Open Studio location?

No, signing up for early access allows you to register a day early. Those who signed up for early access will be able to register for eBay Open Studio and Virtual on July 31. General registration will be available for everyone on August 1.

Will there be swag given out at eBay Open this year?

Yes. Please visit here to view details on the swag program for eBay Open 2023.

How will I be able to network with other sellers?

Networking sessions are part of the eBay Open agenda. You can join your choice of sessions with subject matters ranging from different selling topics, location of sellers or the category you sell in. In these sessions, you can turn on your cameras and microphone so you can see and hear from other community members. If you prefer to stay off of camera and microphone, you can engage with the sellers via chat.

Who do I contact if I have issues or questions?

For issues relating to the event, please contact For any issues related to the virtual event platform, Hopin, please email


What is eBay Open Studio?

eBay Open Studios are a limited, in-person event for local sellers in Atlanta, Philadelphia, Chicago, and Phoenix. The 3-hour event includes a short presentation from eBay executives, a seller interview, live Q&A and networking opportunities for attendees.

Are eBay Open Studios free to attend?

eBay Open Studio tickets are $25 per person. All attendees will receive a $25 eBay Gift Card upon arrival.

How do I attend eBay Open Studios?

When registration is live, click here and select the ticket type for “Virtual + eBay Open Studio” for your desired location. Location details are as follows:

eBay Open Studio: Phoenix

When: Tuesday, Sept. 26 from 5 p.m.-8 p.m. CT

Where: Warehouse 215 | 215 E Grant St

Phoenix, AZ 85004

eBay Open Studio: Atlanta

When: Tuesday, Sept. 26 from 5 p.m.-8 p.m. ET

Where: The Carlyle | 1919 Piedmont Road NE, Atlanta, GA 30324

eBay Open Studio: Philadelphia

When: Tuesday, Sept. 26 from 5 p.m.-8 p.m. ET

Where: Moulin l 3502 Scotts Lane, Philadelphia, PA 19129

eBay Open Studio: Chicago

When: Tuesday, Sept. 26 from 5 p.m.-8 p.m. CT

Where: Wildman BT l 3020 W Carroll Ave, Chicago, IL 60612

Can I bring a guest with me to eBay Open Studios?

All attendees must be registered in advance. There will be no onsite registration.

If eBay Open Studio is sold out will additional spots open up?

Unfortunately, there is limited capacity at each venue, and once we are sold out, we will not have additional tickets. We encourage you to check out to join any seller hosted events that might be in your area.

Is parking included in my eBay Open Studio registration?

A few weeks prior to the event, you will receive an email with instructions on where to park.

I registered for eBay Open Studio and will/was not able to attend. Do I still get my $25 gift card?

Pre-event: Please email us at to cancel your ticket. If you cancel prior to seven days from the event, you will receive a refund. If you cancel after that date, you will not receive a refund.

Post-event: Gift cards are only available to those in attendance, so make sure to register early!


What is the best way to access the event?

For the best experience, join this event from Chrome or Firefox on desktop and disable VPN. Hopin has mobile apps available for both iOS and Android, but experience is limited. Optimal experience will be found by using the desktop experience.

For any issues with the virtual platform, select from the following list for help from Hopin.

How do I turn on closed captions?

The captions button will show up on the right-hand menu under either Stage or Session. Click the button and the captions will appear. Closed captioning is only available on desktop, not on mobile.

I’m trying to attend a networking session but I can’t get in or turn my camera/microphone on.

There are some capacity restrictions in the networking session rooms (just like in-person events), so it’s likely that the session is already at capacity (50). We apologize in advance for any inconvenience.

What is the Expo and Virtual Booth, and how does it work?

In the Expo section on our event page, we will have a list of all our Virtual Booths hosted by different eBay teams and Sponsors. You can click on any booth and ask your question in the Q&A tab. The booths will have live staff answering questions in real time.

Can I ask questions during keynotes and other sessions?

Keynotes will not have Q&A available due to the large number of attendees.

All of the training sessions and category breakouts will have a Q&A tab where attendees can type questions that will be answered by an eBay expert live at the end of their presentation.

The seller-led sessions will have a Q&A tab where attendees can type questions that will be answered by the seller presenting live in at the end of their presentation.

Note: There are thousands of sellers attending eBay Open and a few hundred eBay employees across the event, so we may not be able to answer all questions.

Who do I contact if I have issues or questions?

For issues relating to the event, please contact For any issues related to the virtual event platform, Hopin, please email

Why can’t I hear the speaker?

The audio for the event will come through your computer or laptop speakers, so be sure to unmute your audio and/or increase the volume. If you still can’t hear the speaker, check that no other devices, such as headphones are connected to the computer.

Will I be able to talk to other attendees?

Yes, through text via our chat functionality and in the networking sessions where you can enable your video and microphone to chat with other sellers.

Will this be recorded and published for later viewing?

Yes, there is an instant-replay button on the left hand navigation bar. Once a session has ended, it will show up there for you to view.

Additionally, eBay Open will be recorded and made available at the eBay for Business YouTube channel.

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