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Warranties policy

Policy overview

If you list items on eBay that are valued at more than $15 and you include either a written warranty or a service contract with the items, you need to include one of the following in the item description:

  • The full text of the written warranty

  • A statement explaining how to get a free copy of the written warranty upon written request

This policy is based on the Magnuson-Moss Warranty Act, a federal law enforced by the Federal Trade Commission (FTC).

Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.

Why does eBay have this policy?

Because the sale of warranties is highly regulated, listings that contain warranties are restricted. We urge our sellers and buyers to comply with government laws and regulations.

Contact Customer Service

You can contact Customer Service to report a listing you think violates this policy. Go to that listing, and then click the Report item link on the right side of the page.

We'll review your report and take appropriate action.

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