Best Price Guarantee
What qualifies for the Best Price Guarantee?
Deals and Top Products
Found at Competitors
Identical and Available
Both items (eBay’s and the competitor’s) should be exactly the same and currently in stock.
Found it for less? Here’s what you do:
- 3Once it’s verified, you’ll get an immediate eBay coupon for 110% of the difference. Happy shopping!
Amazon.com, BestBuy.com, HomeDepot.com, Jet.com, Sears.com, Target.com, Walmart.com, or Wayfair.com (“Approved Competitors”), but excluding any third-party marketplaces including those associated with the stores listed above. This list is subject to change by eBay.
No. We compare the item’s purchase price (excluding taxes and competitor shipping fees) on eBay.com and on the Competitor’s website in order to determine if a Best Price Guarantee applies.
Please contact eBay customer service by clicking here.
eBay will issue a coupon for the qualifying purchase if eBay’s customer service agent can confirm the difference in prices. Upon confirmation, they will issue a coupon for 110% of the difference (including eBay shipping price), which can be used toward your next eBay purchase. Coupons expire within 30 days of issuance. eBay reserves the right to cancel these coupons in the event that a purchase is canceled or returned. eBay also reserves the right to deny claims in the event of any violation of eBay policies.
110% of the difference means that eBay will issue a coupon for the difference in price between the price of the item on eBay.com and the price of the same item on the Approved Competitor’s website, plus an additional 10% of the price difference. For example if you buy an item on eBay.com for $100 but then find it on an Approved Competitor’s website for $90, you will get a coupon for $11. This is the difference in price ($100 - $90 = $10), plus 10% of the difference ($10 x 10% = $1).
New, unopened items in retail packaging in the eBay Deals Inventory plus all new, unopened items with a special “Best Price Guarantee” symbol on the product page are included. If a listing is found through the eBay Deals-specific search module, then that product is part of the eBay Deals program. “New,” “New with Tags,” “New in Box,” and “Brand New” items qualify. All other item conditions, such as refurbished and “new other” items, are not eligible. Please refer to item condition information on ebay.com for more details: https://pages.ebay.com/help/sell/item-condition.html
Yes, buyers are eligible for the eBay Best Price Guarantee if they are a resident of the U.S. (even if the purchase was initiated outside of the U.S.), as long as the item is purchased on ebay.com and it is shipped to one of the 50 United States.
In the event that an item is returned, the buyer will be refunded the listing price minus the coupon value and any other discounts applied at the time of the transaction.
Terms & Conditions
How does it work?
Buyers are given 110% of the price difference under the eBay Best Price Guarantee as follows:
- Only one unit per eBay buyer per day is matched.
- Products from retailers that are not on the Approved Competitors’ website.
- Purchases during the weeks of Thanksgiving and Cyber Monday (week after Thanksgiving).
- An error or misprint on an Approved Competitor’s website.