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Frequently Asked Questions
• Why did eBay retire Picture Manager?
• What options do I have for my pictures?
• What will happen to my Picture Manager pictures in my existing listings?
• I have a Store. What will happen to my pictures on my Store custom pages?
• I have a Store. Is there any pricing consideration for me to replace the discount I got for Picture Manager?
Why did eBay retire Picture Manager?
Retiring Picture Manager allowed us to focus our resources on a single eBay picture platform, eBay Picture Services (EPS). This gives us great ability to deliver quality pictures and state-of-the-art picture features for your eBay listings at a competitive price.
What options do I have for my pictures?
You can use eBay Picture Services to host your pictures or you can use a 3rd party picture hosting service.
If you select eBay Picture Services and your Picture Manager pictures are used in eBay-defined picture slots (such as "Add Pictures" in the Sell Your Item form), we'll automatically convert those pictures to standard eBay picture hosting during the listing flow (includes relist and sell similar) retaining the same URLs. If you've exclusively used URLs for your Picture Manager pictures in HTML fields on eBay forms or anywhere else on the Web, you'll need to edit those HTML references within 100 days of when your Picture Manager subscription ends because the files they reference will be removed.
Alternatively, you can choose to use a third-party provider to host your pictures.
Learn more about these options
What will happen to my Picture Manager pictures in my existing listings?
Pictures in your active listings will remain viewable in your listings for 100 days from the date your Picture Manager subscription ended. As these listings are relisted, or Good 'Til Cancelled listings are renewed, the pictures will be migrated to eBay Picture Services and standard eBay Picture Services fees will apply.
When you use these pictures in listings, they will be set to expire automatically 90 days after the end of the listing.
Pictures that are only used in item descriptions (or anywhere else) via HTML will also be permanently deleted after 100 days from the day your subscription ends.
I have a Store. What will happen to my pictures on my Store custom pages?
If you used Picture Manger to upload your pictures to custom Store pages, those pictures will be maintained as long as you continue to use them. You will still be able to manage your custom Store pages, but you will be using the eBay Picture Services uploader in your Store Builder instead of the Picture Manager uploader.
Pictures that are only used in store pages (or anywhere else) via HTML will also be permanently deleted 100 days after your subscription ends.
I have a Store. Is there any pricing consideration for me to replace the discount I get for Picture Manager?
Stores qualify for free additional eBay Picture Services pictures, as well as free Picture Pack for most items.*
*Excludes Motors Vehicle categories, as well as items listed on non-participating sites.
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