No. Only items that show the eBay GUARANTEED RETURNS icon in the returns section of the listing and meet the eligibility requirements of the eBay GUARANTEED RETURNS program are eligible. The eligibility requirements are:

• You must pay for the item with PayPal,
• Item must be shipped within the US,
• You must return the item in unused or new condition within the seller return timeframe,
• You must request a full refund, not a partial refund or exchange,
• You have not opened an eBay Buyer Protection or PayPal Purchase Protection case regarding the purchase or filed a chargeback on the credit card associated with your PayPal account, and
• You have not been suspended from eBay GUARANTEED RETURNS process.

With eBay GUARANTEED RETURNS, you can return an item in unused condition if you change your mind. Your refund will be reduced by any restocking fee specified by the seller at time of purchase and by the return shipping cost, unless the Return policy section of the listing specifies that seller pays for return shipping cost. Click here to see more detail.

For items that show the eBay GUARANTEED RETURNS icon :

1. To start a return, find the item in My eBay and select Return this item from the More actions drop-down menu.
2. Select the reason for the return. You'll see your anticipated refund amount.
3. Print a return shipping label and packing slip.
4. Pack the item carefully. Include the packing slip, affix the shipping label, and send the item back to the seller within 5 business days of starting the return. You can drop the package off at the post office or schedule a pickup with the US Postal Service.
5. You can track the status of the returned item in the Purchase history section of My eBay. (Find the returned item and click View return details from the More actions drop-down menu.) The seller will issue your refund after receiving the returned item.

It depends on the reason for the return and the seller's return policy. If the item is not as described, then the seller will pay for return shipping. In most other cases, you will pay for return shipping and any restocking fee. When you're responsible for return shipping charges, we'll charge your PayPal account if the item is shipped with our label. For more details, including approximate shipping costs, click here.

In most cases, the Seller will issue your refund within 5 business days after receiving the item. For more details, click here.

If it's been 5 business days since the return was received by the seller and no refund has been issued, contact the seller directly. If that does not resolve the issue, you can open an eBay Buyer Protection case. Click here to see how.

You must return an item in the same condition as it was received. You must also include, in the same condition as it was received:

• All packaging such as boxes, bags, and tags
• Accessories such as cords and remotes
• Certificates, manuals, and warranty cards
• "Free gifts" or bonus items
• All items included in a bundle

For more details on specific item categories, click here.

If it's too late to start a return, it's up to the seller whether or not to accept a late return. Contact the seller for more information. (Use Messages in My eBay when contacting the seller to keep a record of your conversation.) For more details on returns, click here.

If 5 business days have passed since you started a return and you haven't sent the item yet, contact the seller to see whether they're still willing to accept your return. (Use Messages in My eBay when contacting the seller to keep a record of your conversation.) For more details on returns, click here.

In most cases, the eBay GUARANTEED RETURNS process is the best way to quickly and easily return an item to a seller. However, there are a few instances where you'll need to open an eBay Buyer Protection case instead of using the return process:

• If the item you received is missing parts and rather than return the item you'd like to receive the needed parts. (To return the item, use the return process.)
• If you're unable to return the item because it's unsafe to ship (such as a ruptured and leaking battery) or broken beyond repair.
• If you've already returned the item, but you and the seller aren't able to resolve a problem.

After starting a return, you may not be able to open an eBay Buyer Protection case right away. This is to allow extra time for a return to be delivered or for a seller to issue a refund. After sufficient time has passed, you'll be able to open an eBay Buyer Protection case in the Resolution Center.

For more details click here.