|Home > Help >Membership & account>Rules & policies>Travel|
The business of arranging and selling travel, vacation packages, and other travel services is complex and heavily regulated in many states and provinces. We have special guidelines for listing travel and travel services on eBay, including:
The types of travel-related items you can list depend on whether you are an actual travel provider, a licensed travel agent, or an individual seller listing your own lodging. Each type of seller has certain rules and regulations that need to be followed when listing an item.
Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.
Seller requirements – Individual sellers
If you are an individual seller wanting to rent out your own lodging—such as a timeshare, condo, apartment, or home—you need to become eBay Travel Verified before you create your listing.
To become eBay Travel Verified, upload documentation with proof of your ownership rights and enter your user ID in the comments section at US Trust & Safety – request for documentation. Accepted documents to prove ownership rights are:
A response can take up to 5 business days.
Include the eBay Travel disclaimer in your listing. You must copy and paste the exact text from this page.
Note: Once you've completed the eBay Travel Verification process, you can only list your item in the Travel > Lodging category.
Make sure the listing follows all our guidelines.
Seller requirements – Travel provider or travel agent
If you're an actual travel provider or licensed travel agent that sells travel or travel-related services, you need to do the following before listing travel-related items on eBay:
Sellers are required to copy and paste the following disclaimer word for word in all travel listings:
"By listing this auction I verify that I am the actual travel agent or travel provider and not a third party affiliate. The travel/accommodations in this auction will be booked directly through me and not an outside agency. I also verify that, other than the government taxes and related government fees stated within the listing description itself, there will be absolutely no additional fees, charges or after auction purchases associated with booking the travel within this listing."
This text must be the same size as the other text in the item description.
Travel agents who sell or arrange air or sea travel can list these travel-related items only if they are:
Actual travel providers (hotels, airlines, cruise lines, etc):
Make sure the listing complies with our policy on fees and travel choices (see more information in the Seller requirements sections above).
Third-party affiliates and outside (home-based) agents are prohibited from listing travel items on eBay.
Your listing should clearly state the types and amounts of any special fees associated with your travel listing in the item description. These additional fees—such as all-inclusive resort fees, processing fees, registration fees, cleaning fees, and deposits—must be included in the item price. No additional fees may be added on top of the final cost of the item.
Taxes paid to government or other regulatory agencies don't have to be included in your item price, but you do need to clearly state the amounts in the item's description. Listings that seem to include excessive government or regulatory fees, or that don't clearly and accurately state additional fees, could mean the loss of eBay Travel verification.
Sellers listing airfare or cruises must obtain and maintain their own California Seller of Travel license and include the license number in the item description. The number must match the information provided by the Office of the Attorney General for the state of California. To apply for your California Seller of Travel license, please visit California's Office of the Attorney General website.
Charitable fundraising is a highly regulated area subject to numerous state and federal laws. eBay allows sellers to list items and collect proceeds—anywhere from 10% to 100% of final sale price—on behalf of charity. Sellers can do this through eBay for Charity, the eBay program dedicated to charity listings on our site. The charity item can be listed without using this program as long as the listing meets our specific guidelines for charity and fundraising.
Many travel-related businesses—such as airlines, cruises, hotels, and resorts—donate their services to organizations as part of fundraising efforts. Charitable organizations may list travel services on eBay only if those services will be provided directly by the business that has donated the listed service.
Before listing a donated travel-related item, the organization must:
Since most timeshares are points or credit systems that allow for trading to different locations and resorts, you'll need to choose which location or resort you want to advertise and limit your listing description to that specific timeshare.
The description must advertise the specific resort. You can't mention the trading of points, and you can't mention affiliations that can be had with other timeshare companies. You must advertise the timeshare you're listing.
eBay is always looking for ways to improve the buying and selling experience. As part of this effort, we want to make sure travel-related items or services are listed properly on our site without violating our policies or federal regulations.
Contact Customer Service
Have a question? We can help.
Ask eBay members
Get help from other eBay members. Visit the eBay Community to post a question.