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Adding tracking information

Adding accurate tracking information lets both you and your buyer check the status of a package at any time, and helps you with seller tracking metrics. If you print shipping labels on eBay, the tracking number is automatically added to My eBay when it's available.

If you use a shipping service that provides a tracking number, you can also upload it in My eBay yourself.

To add a tracking number in My eBay :
  1. Go to the Sold section of My eBay.

  2. Select the check box next to the item you want to add a tracking number for.

  3. Click the Add tracking number button.

  4. On the Add/Edit/Delete Tracking Number page, enter the tracking number.

    • Do not add any other details – only the tracking number

    • Enter only one tracking number per line

  5. In the Carrier box, enter the carrier name.

    • Use the suggested spelling as you type the carrier name: USPS, FedEx, DHL, DHL Global Mail

  6. Click the Submit button.

Once you've uploaded the tracking number, it appears below the item title in the Sold section of My eBay and on the Order details page.

We'll send your buyer an email with the carrier name, tracking number, and tracking page link. They can also find this information in the Purchase History section of My eBay, on the Order details page, and on the Feedback page.

eBay quick tips

How to upload tracking for shipped items
Watch our video about adding tracking information to items you've sold on eBay.

2 minutes

Watch our video about adding tracking information to items you've sold on eBay.

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