Search the help pages 
(Does not search for items or products)

What is dimensional weight?

If you're shipping an item that takes up a lot of space but isn't very heavy, a shipping company might charge you for the item's dimensional weight instead of its actual weight. Light packages that take up a lot of room in a shipper's trucks or airplanes actually cost the company money to ship if you're charged based only on their actual weight.

Shipping companies won't ship items that exceed a certain dimensional weight.

To calculate this weight, the US Postal Service (USPS), UPS and Fed Ex use different formulas. Find out how to calculate dimensional weights for packages shipping via:

Contact Customer Service

If you're looking for more help or have a question to ask, please contact us.

Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the eBay Community to post a question.