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Town Hall

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eBay Town Hall About Town Halls

About Town Halls
Throughout the year, eBay hosts 90-minute audio Town Hall events where you can submit (via email or phone) your comments, suggestions and questions directly to a panel of eBay Marketplace leaders.


Learn how to listen to a live or previously broadcasted Town Hall by visiting the eBay Radio eBay Group page.



FAQs

What is an eBay Town Hall event?
How do I join the Town Hall?
How do I submit a question to be answered in a Town Hall event?
How does eBay determine the questions that are actually asked and answered during at Town Hall event?
Is there any special equipment needed to participate in a Town Hall event?
Can I listen to a recording of the Town Hall at a later date?
When is the next Town Hall event?

What is an eBay Town Hall event?
An eBay Town Hall is a live, 90-minute online Community forum event, broadcasted over the Internet (via eBay Radio). Each live Town Hall broadcast provides eBay members with an opportunity to ask a panel of eBay leaders questions about the eBay Marketplace.

How do I join the Town Hall?
In order to participate in a Town Hall event, return to this page on the time and day of the event, and click the Town Hall graphic above which will take you to the
eBay Radio Group page. From there, follow the steps for "Listen Live" which will direct you to the media player provided to us by our broadcast partners at Voicemarketing.com (producers and hosts of eBay Town Halls and eBay Radio).

How do I submit a question to be answered in a Town Hall event?
eBay members are encouraged to participate in Town Hall events. If you'd like to ask a question, jump on those phone lines by dialing our toll free number: 888-723-4630 . Griff and Lee will welcome you on the air and invite you to ask your question. (Limit one question per call. Questions must be about one the topics listed on the agenda for that particular Town Hall). Alternatively, questions can be submitted by emailing TownHall@ebay.com. The Town Hall staff will review every question that is submitted immediately prior to or during the broadcast. Due to time constraints and resources, not all questions will be answered, either on the air or with an email response after the broadcast. General eBay questions should be sent directly to eBay Customer Support.

How does eBay determine the questions that are actually asked and answered during at Town Hall event?
For each Town Hall event, we attempt to answer as many questions as possible related to the agenda for that particular Town Hall. Priority is given to eBay Members who call in to 888-723-4630 with their question or comment. Asking your question live and "on the air" throughout the eBay Community allows your voice to be heard by the company's decision makers.

Is there any special equipment needed to participate in a Town Hall event?
No. All you need is a computer with speakers or headphones. Our broadcast partner, Voicemarketing.com, provides the rest automatically. Just go to
www.ebayradio.com and click the Listen Live or Archives On Demand button.

Can I listen to a recording of the Town Hall at a later date?
Yes. Archived recordings of recent Town Hall events will be made available through the Archives On Demand link on the
www.ebayradio.com, usually within a day or two after the Town Hall broadcast.

PDF transcripts of past Town Hall events are also available. Adobe Reader is required to view the PDF documents. To download the latest version of Adobe Reader, please click here.

When is the next Town Hall event?
Town Hall events are posted on the
eBay Announcement Board a few days prior to the event day. Check the eBay Announcement Board on a regular basis. To find more information about the next Town Hall, come back to this Town Hall page.


Additional Information


Did you miss the last Town Hall? Click here for an audio archive of our past Town Hall events. Once on the Archive page, search on "Town Hall."

You can also sign up for the eBay Radio eBay Group and receive an email reminder of the upcoming Town Hall and eBay Radio broadcasts.

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