• Provide excellent customer service. "Our 99.7% positive feedback rating helps new buyers feel comfortable, and the service keeps old customers coming back."

• Answer customer questions quickly "We try to answer questions within 24 hours."

• Provide tracking information. "We send confirmations with tracking information upon shipping. It keeps customers informed and helps our feedback."

• Offer a return policy. "Knowing they can return an item if it's not what they expect reassures buyers, increases sales, and keeps our feedback rating high."