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Notice to WebTV users and secure information

There are four situations in which eBay requests or may require your credit card information. With all of these online requests, user information is transmitted through a secured connection across a firewall. The transmitted credit card information is protected by the industry standard SSL.

WebTV users are currently unable to access these secure tasks described below due to WebTV's inability to function with eBay's security features. eBay notified WebTV of this problem and WebTV is working to correct it. In the meantime, WebTV users will need to use alternative means to accomplish their task. Please follow these steps:

  1. When registering with an anonymous email domain such as yahoo, hotmail and so on: or
  2. When attempting to access mature audiences categories
  3. When placing a credit card on file for account payment purposes

For answers to other questions about eBay please go to our Help Section page.

Important Note: eBay will NEVER ask you to send your credit card information through email.