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Sell It Forward - Beta Program Announcement

Thanks for trying out eBay's Sell it Forward Beta program. We've seen great interest in the Sell it Forward program and have received some great feedback from you, our customers.

We are coming to the conclusion of our initial Sell It Forward beta program. Our plan is to incorporate all of the customer feedback we've received and re-launch at a later time.

In the meantime, if you'd like to give selling on eBay a try yourself, visit http://www.ebay.com/simpleselling. It's a great way to turn items you no longer need or want into cash to buy the things you want.

When can I expect to receive my unprocessed bag(s) returned to me?
Customers who did not explicitly request to have their items donated to Goodwill can expect to have their bag(s) returned free of charge within the next 5-10 business days.

When can I expect to receive my payment for sold item(s)?
All PayPal payments for sold items will be processed within the next 5-10 business days.

How can I access my donation receipt from Goodwill?
Customers who had at least one of their items donated are eligible to receive an official donation receipt for your 2013 taxes. If you did not receive, or have misplaced, the email with this information please contact us.

What if I signed up, but was never invited because I don't live in San Francisco, Marin or San Mateo counties?
We will continue to keep your name and email address on file. You will be the first to know when the Sell It Forward program re-launches.

How to contact us
For any questions regarding the Sell It Forward beta program please email us at SellingMadeSimple@ebay.com.

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