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UPS Special Pricing Program
Learn about this savings program for eBay sellers.
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UPS Special Pricing Program for eBay Sellers
Who is eligible for the UPS Special Pricing Program for eBay Sellers?
All US eBay sellers (excluding HI and AK) with a PayPal account, who are not enrolled in the UPS Savings Program for eBay PowerSellers or have a customized shipping agreement with UPS, are eligible to request enrollment. You must successfully add your UPS account information to the PayPal Shipping Preferences. If you have questions about your eligibility for the UPS Special Pricing Program for eBay Sellers please contact UPS at 1.800.PICK.UPS®. PowerSellers and eBay top rated sellers may request enrollment into the UPS Savings Program for eBay PowerSellers. The discounts offered under both the UPS Special Pricing Program for eBay Sellers and the UPS Savings Program for eBay PowerSellers are now the same.
What other terms apply?
All package shipments tendered under and subject to the UPS Special Pricing Program for eBay Sellers are subject to the UPS Standard List Rate and Service Guide and the UPS Tariff/Terms and Conditions of Service in effect at the time of shipping. These materials are incorporated into this UPS Special Pricing Program for eBay Sellers and apply to your shipments.
 
Further, the information you submit to request enrollment will be transmitted to UPS and will be subject to the UPS Privacy Policy, and that UPS's collection and use of such information is not subject or restricted by any other privacy policy, including without limitation, eBay's Privacy Policy and PayPal's Privacy Policy.
 
UPS may discontinue the UPS Special Pricing Program for eBay Sellers only upon prior notice to those enrolled. UPS may modify the Program at any time without prior notice; however, any such modifications will be available in the information found at www.ebay.com/upssavings.
I'm new to this. How do I enroll in the Program?
Follow these steps to sign up for the UPS Special Pricing Program for eBay Sellers:
  1. Log into your PayPal account.
  2. Select Profile.
  3. Under My Selling Tools, select "Update" for Shipping Preferences.
  4. Under UPS Information select "Add new or existing UPS account information".
  5. Enter all information requested on the form and click "Continue".
 
At the end of the process, you will have requested that your UPS account number be enrolled in the UPS Special Pricing Program for eBay Sellers. Or click to be taken directly to PayPal and follow the steps above.
 
eBay PowerSellers, click here to sign up for the UPS Savings Program for eBay PowerSellers, get details, restrictions and more
What happens after I open a UPS account through PayPal?
Once you have completed the process in PayPal to open your new UPS account and enroll in the UPS Special Pricing Program for eBay Sellers, your new account number will be automatically added to your PayPal Shipping Preferences.
 
The rates available with the UPS Special Pricing Program for eBay Sellers will take a few days to become effective. In four to six business days, you will receive an email confirmation from UPS including enrollment status and the date your new rates will begin.
 
Once your rates are effective, your UPS shipments will automatically be assessed the lower program rates beginning on the effective date stated in the confirmation email. Please note the UPS published rate will show when printing your UPS label within PayPal. However when the shipment charges "settle" in PayPal, it will be for the discounted rate.
I already have a UPS account number. Can I enroll?
If you have a UPS account number but have not yet recorded it in PayPal, please follow these steps to access the UPS information section:
  1. Log into your PayPal account
  2. Select "Profile"
  3. Under My Selling Tools, select "Update" for Shipping preferences
  4. Under UPS Information select "Add new or existing UPS account information"
  5. Enter all information requested on the form and click "Continue"
 
At the end of the process, you will have requested that your UPS account number be enrolled in the UPS Special Pricing Program for eBay Sellers. Or click to be taken directly to PayPal and follow the steps above.
How long does it take to get the discounts?
Four to six business days after requesting enrollment from within PayPal you will receive an email regarding the UPS Special Pricing Program for eBay Sellers. The email will include your enrollment status and the date any new rates will begin.
 
Once your rates are effective, shipments made through PayPal will automatically be assessed the lower program rates beginning on the effective date stated in the confirmation email. Please note the UPS published rate will show when printing your label. However when the shipment charges "settle" in PayPal, it will be for the discounted rate.
How do I get the largest discount?
The discounts you will receive depend on how much you ship with UPS. The more you ship, the more you save. Full details on the rates available to you under the UPS Special Pricing Program for eBay Sellers can be found here: See how much you can save. The discounts are calculated off published UPS Standard List Rate and Service Guide.
I already receive discounts with my existing account - Which program is best for me?
If you have a customized shipping agreement with UPS on your existing account, you will not be added to the UPS Special Pricing Program for eBay Sellers. You will receive an email from UPS indicating you are already on a customized agreement with UPS. Contact your UPS representative if you'd like to be moved from your existing customized agreement to the UPS Special Pricing Program for eBay Sellers.
What rates appear in the eBay Shipping calculator?
The eBay Shipping Calculator defaults to published UPS Standard List Rates and also supports the first level of discounts available under the UPS Special Pricing Program for eBay Sellers. To change the default setting in the eBay calculator to show discounted UPS rates, please follow these steps:
  1. Go to www.ebay.com and log into your eBay account. Click on the "My eBay" link
  2. Select the "Account" tab
  3. Select "Site Preferences" under "My Account" (left side of screen)
  4. Under Shipping Preferences, click on the "Show" link 
  5. Under "Offer discounts in the Shipping Calculator" option, click on the "Edit" link
  6. Select "UPS eBay Rates" and click on the "Save Settings" button
 
If you follow the steps above, buyers will now see the first level of discounts available through the UPS Special Pricing Program for eBay Sellers when you use the eBay Calculator to display shipping rates in your listings.
Can I opt out of the UPS Special Pricing Program for eBay Sellers?
Yes. Just call 1-800-325-7000 and ask to have your UPS account(s) removed from the program.
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UPS Account
How can I get help with my UPS shipments?
UPS offers great resources on ups.com® to help you with your shipping needs. Visit Getting Started for an overview, including a quick tutorial on Internet Shipping. You can even order shipping supplies online.
What tools are available to help me manage, print shipping labels and track my eBay orders with UPS?
To learn about UPS Solutions for eBay Sellers, please check out www.ups.com/ebay.
I currently ship with a UPS competitor and have a regularly scheduled pickup. If I open a UPS account, can I schedule pickups from UPS?
UPS offers a variety of scheduled and UPS On-Call Pickup® services for your small package and freight shipping needs (UPS pickup options). After you receive your new account number, contact UPS at 1-800-PICK-UPS to arrange for pickup services or schedule your own pickup online. Service charges apply.
If for any reason I decide I want to opt out of the benefits provided by UPS, is it complicated?
Not at all. Just call 1-800-735-7000 and ask to have your UPS account(s) removed from the program.
Does the UPS Special Pricing Program for eBay Sellers apply to shipments paid for at The UPS Store®?
No. The UPS Special Pricing Program for eBay Sellers is available for shipments processed with a UPS Account Number enrolled in the UPS Special Pricing Program for eBay Sellers. 

You can still drop off your pre-labeled packages at any one of nearly 4,400 locations of The UPS Store. In addition, The UPS Store Certified Packing ExpertsSM offer full service packing and shipping of your eBay items. Please check to see if your UPS Store offers Certified Packing Expert services. 

You may also hand your package to a UPS driver at no additional charge or, for a small fee, arrange for a pickup through ups.com or 1.800.PICK.UPS.

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