Requirements

PowerSeller Requirements
Top Rated Seller Requirements

The requirements for Top Rated seller status changed June 1, 2012. Read more.

Becoming a PowerSeller signifies that you—the seller—have a proven track record in both sales and service. There are five tiers of PowerSellers based on sales volume, starting with Bronze.

PowerSeller program eligibility is reviewed every month, and you can track your progress toward PowerSeller status through your Seller Dashboard. Sellers not meeting the eligibility requirements may lose their PowerSeller status.

PowerSeller Requirements

The minimum requirements to become and maintain PowerSeller status are:

• 90 days on site
• Account is in good standing (not past due)
• Feedback and detailed seller ratings (DSRs) requirements (details below)
• Sales volume requirements - minimum and by PowerSeller tier (details below)
• eBay Policy compliance (details below)

Feedback and DSR requirements:

• 98% positive feedback over the past twelve months
• Minimum average detailed seller ratings of 4.60 or higher for all four DSRs - item as described, communication, shipping time, and shipping and handling charges.
  • For sellers who sell exclusively in Motors Vehicles categories, DSR requirement applies to item description and communication DSRs only
  • For sellers who sell exclusively in Half.com, the shipping and handling charge DSRs does not apply
• Rates of 1s and 2s* on DSRs with US buyers not to exceed the following rates and counts:
  • Items as described: 1.00% and a count of 3
  • Communication: 2.00% and a count of 3
  • Ship time: 2.00% and a count of 3
  • Shipping & handling charges: 2.00% and a count of 3

* The time period for evaluation for the average DSRs and rates of 1s and 2s on DSRs is the most recent three calendar months for sellers with 400 or more transactions during those months. For all other sellers, the time period for evaluation is the most recent twelve calendar months.

eBay Buyer Protection and PayPal Buyer Protection cases requirements:

• For sellers with 400 or more transactions over the past 3 months, the case scores are calculated over the last 3 calendar months. For all other sellers, it’s calculated over the last 12 calendar months.
• Have closed cases without seller resolution on no more than 0.30% of your total number of transactions with US buyers.

Sales volume requirements

• Minimum sales volume with US buyers over past 12 months: $3,000 in sales and 100 transactions.

There are five tiers of PowerSellers based on sales volume. Although all PowerSellers are eligible for PowerSeller benefits, sellers who meet the minimum sales volume requirement qualify as Bronze PowerSellers. Additional PowerSeller tiers are as follows:

PowerSeller Tier	Bronze	Silver	Gold	Platinum	Titanium
Annual totals for each tier:
Annual Sales	$3,000	$36,000	$120,000	$300,000	$1,800,000
And/or	And	or	or	or	or
Transactions	100	3,600	12,000	30,000	180,000

eBay Policy Compliance

eBay policy compliance is required for all PowerSellers and Top Rated sellers. To comply, you must not violate the Shill Bidding, Feedback Manipulation, or Counterfeits policies—these policies are considered severe and may result in loss of PowerSeller and Top Rated seller status for a minimum of 180 days. Additionally, repeated violations of any other eBay policies may result in the loss of PowerSeller status. The maximum number of policy violations varies by PowerSeller tier and are as follows:

• Bronze: 4 violations in a 90-day period
• Silver/Gold: 5 violations in a 90-day period
• Platinum: 6 violations in a 90-day period
• Titanium: 7 violations in a 90-day period

Sellers may check their compliance with eBay policies through the Seller Dashboard. For a complete list of eBay policies see Knowing the rules for sellers. For assistance with policy violations, contact us for more information.

Requirements for Top Rated seller status
Top Rated seller eligibility is reviewed every month. The below requirements must be met to achieve Top Rated seller status:

• $1,000 or more in annual sales to US buyers
• Upload tracking on at least 90% of transactions to US buyers within your stated handling time
• Active eBay account for at least 90 days
• 100 or more transactions with US buyers over the past twelve months
• Compliance with the Selling Practices policy
• Rates of 1s and 2s* on DSRs with US buyers not to exceed the following rates and counts:
  • Items as described: 0.50% and a count of 2
  • Communication: 0.50% and a count of 2
  • Ship time: 0.50% and a count of 2
  • Shipping & handling charges: 0.50% and a count of 2

* The time period for evaluation for the rates of 1s and 2s on DSR is the most recent three calendar months for sellers with 400 or more transactions during those months. For all other sellers, the time period for evaluation is the most recent twelve calendar months.

eBay Buyer Protection and PayPal Buyer Protection cases requirements:

• For sellers with 400 or more transactions over the past 3 months, the case scores are calculated over the last 3 calendar months. For all other sellers, they're calculated over the last 12 calendar months.
• Have opened cases on no more than 0.50% of your total number of transactions with US buyers.
• Have closed cases without seller resolution on no more than 0.30% of your total number of transactions with US buyers.

The requirements for Top Rated seller status changed June 1, 2012. Read more.

These requirements may be changed from time to time. Sellers are notified of any changes and the effective date by email and by post on the eBay Announcement Board.

For additional information of PowerSeller or Top Rated seller requirements, see Frequently Asked Questions.