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Holiday Selling Guide

Holiday Shipping

Holiday Shipping

Save big on holiday shipping!

Get 20% off your Final Value Fees for free expedited shipping with 1-day handling!
This year, eBay will give sellers a special reward for providing the services that keep buyers on eBay for all their holiday shopping—right up to the very last day. Starting on Thanksgiving Day and through December 25, you'll get 20% off * your Final Value Fees for all your transactions with a free expedited shipping service with 1-day handling. If you're an eBay Top-rated seller, that's an extra 20% off on top of the discount you already get!

Get an added boost in Best Match
Best Match, eBay's default sort order, always factors in shipping costs and currently gives an extra boost to Fixed Price listings with free shipping. This season, sellers with a standard or above performance rating will get an added advantage in Best Match sort for Fixed Price listings offering any of the following: an expedited or one-day shipping service, 1-day handling, and a 14-day or longer return policy.

* This Final Value Fee promotion does not apply to sellers with a Below Standard rating or to sales of items in any of the following categories: Professional Services, Classified Ads, Real Estate, Vehicle categories on eBay Motors, and the following Business and Industrial Capital Equipment categories: Tractors & farm machinery (91952), heavy equipment (25249), concession trailers, carts (67145), imaging and aesthetics equipment (92036), forklifts and other lifts (97185), manufacturing equipment (92080), metalworking equipment (92082) and commercial printing presses (26247). The Promotional Rate applies to qualifying transactions that end during the Promotion Period. This promotion starts on Thursday, November 24, 2011, at 00:00:01 PT (12:00 AM plus one second on Thursday, November 24, 2011) and will end on Sunday, December 25, 2011, at 23:59:59 PT (11:59 PM plus 59 seconds). Get details.

Carrier Discounts

Shipping deadlines

Ensure gifts will make it under the tree. Here are the USPS, FedEx and UPS cutoffs for a December 24th delivery.

For more specific information regarding holiday shipping deadlines, please see the links below for each carrier:

Holiday Dates for Domestic Shipments
Domestic Mail Class/ProductDates
First-Class Mail® ServiceDec. 20
Priority Mail® ServiceDec. 21
Express Mail® Service*Dec. 22
Parcel Post® ServiceDec. 15
Destination Network Distribution Center (DNDC) Drop ShipDec. 19
Destination Delivery Unit (DDU) Drop ShipDec. 22

* Some Express Mail destinations may have extended service commitments.

U.S.-to-U.S. Shipments Wed 12/14 Thu 12/15 Fri 12/16 Sat 12/17 Mon 12/19 Tue 12/20 Wed 12/21 Thu 12/22 Fri 12/23 Sat 12/24 Sun 12/25
FedEx SameDay®
FedEx First Overnight® 2
FedEx Priority Overnight® 2
FedEx Standard Overnight®
FedEx 2Day® A.M.
FedEx 2Day® 2
FedEx Express Saver®
FedEx Ground®
FedEx Home Delivery®
FedEx SmartPost® (not a guaranteed service)
U.S. Domestic Service Cut-off for Delivery by December 24*
UPS Ground Dec. 15-22 (varies by origin and destination)
UPS 3 Day Select® Dec. 20
UPS 2nd Day Air® Dec. 21 (Dec 22 if labeled for Saturday Delivery)
UPS Next Day Air®/UPS Next Day Air Saver® Dec. 22 (Dec 23 if labeled for Saturday Delivery)

Please review the UPS Year-End Holiday Schedule.

*Some shipments to and from certain locations may require additional time in transit. For guarantee details, service availability, and delivery time commitments visit Calculate Time and Cost.

UPS Peak-season service guarantees: Commitment times for air shipments delivered within the United States will be extended by 90 minutes on the following days: Nov. 25, Dec. 19-24 and Dec. 31. UPS air shipments picked up or delivered in the United States are guaranteed throughout the holiday season. The guarantee is suspended for UPS Ground packages picked up or scheduled for delivery between Dec. 12 and Dec. 24. For further details, visit ups.com for UPS Tariff/Terms and Conditions of Service.


Holiday Dates for International Shipments
Destination Global Express Guaranteed® Service * Express Mail® Service Priority Mail® Service First-Class Mail® International Service
Africa Dec. 20Dec. 10Dec. 2Dec. 2
Asia / Pacific Rim Dec. 19Dec. 15Dec. 9Dec. 9
Australia / New Zealand Dec. 19Dec. 15Dec. 9Dec. 9
Canada Dec. 21Dec. 16Dec. 12Dec. 9
Caribbean Dec. 20Dec. 15Dec. 12Dec. 9
Central & South America Dec. 20Dec. 10Dec. 2Dec. 2
Mexico Dec. 21Dec. 15Dec. 9Dec. 9
Europe Dec. 20Dec. 15Dec. 12Dec. 9
Middle East Dec. 20Dec. 15Dec. 12Dec. 9

*GXG Notes:

  1. Cutoff date does not take into account time needed for customs clearance.
  2. Should allocate extra transit day(s) for delivery outside major cities.
  3. Last date to ship to Afghanistan is December 19. Last date to ship to Iraq is December 16. GXG does not deliver to APO and FPO addresses.
U.S.-to-U.S. Shipments Wed 12/14 Thu 12/15 Fri 12/16 Sat 12/17 Mon 12/19 Tue 12/20 Wed 12/21 Thu 12/22 Fri 12/23 Sat 12/24 Sun 12/25
FedEx® International Next Flight to EMEA4
FedEx® International Next Flight to APAC5
FedEx® International Next Flight to LAC6
FedEx International First® to EMEA3, 4
FedEx International First® to APAC3, 5
FedEx International Priority® to EMEA4
FedEx International Priority® to APAC5
FedEx International Priority® to LAC6
FedEx International Economy® to EMEA4
FedEx International Economy® to APAC5
FedEx International Economy® to LAC6

2 FedEx First Overnight and FedEx Priority Overnight shipments tendered on Friday, Dec. 23, will be assessed a Saturday Delivery surcharge. FedEx 2Day shipments tendered on Thursday, Dec. 22, will be assessed a Saturday Delivery surcharge. Last day to ship via FedEx First Overnight and FedEx Priority Overnight without Saturday Delivery surcharge is Thursday, Dec. 22. Last day to ship via FedEx 2Day without Saturday Delivery surcharge is Wednesday, Dec.21.

3 FedEx International First is only available to postal codes in Belgium, England, France, Germany, Italy, the Netherlands, Spain and Switzerland. FedEx International First to Asia is available to postal codes in Singapore and China.

4 EMEA = Europe, the Middle East and Africa

5 APAC = Asia Pacific

6 LAC = Latin America and the Caribbean

International Service Cut-off for Delivery by December 24*
UPS Worldwide Express®/UPS Worldwide Saver® Dec 20-23 (varies by destination)
UPS Worldwide Expedited® Dec 16-21 (varies by destination)
UPS Standard Varies by U.S. origin and Canadian destination

*Some shipments to and from certain locations may require additional time in transit. For guarantee details, service availability, and delivery time commitments visit Calculate Time and Cost.

UPS Peak-season service guarantees: UPS air and international shipments picked up or delivered in the United States are guaranteed throughout the holiday season. The guarantee is suspended for UPS Standard packages picked up or scheduled for delivery between Dec. 12 and Dec. 24. For further details, visit ups.com for UPS Tariff/Terms and Conditions of Service.


APO/FPO Delivery
Addressed to Express Mail® Military Service (EMMS)1 First-Class Mail® Service Priority Mail® Service Parcel Airlift Mail (PAL)2 Space Available Mail (SAM)3 Parcel Post® Service
APO/FPO/DPO AE ZIPs™ 090-092Dec. 17Dec. 10Dec. 10Dec. 3Nov. 26Nov. 12
APO/FPO/DPO AE ZIP 093N/ADec. 3Dec. 3Dec. 1Nov. 26Nov. 12
APO/FPO/DPO AE ZIPs 094-098Dec. 17Dec. 10Dec. 10Dec. 3Nov. 26Nov. 12
APO/FPO/DPO AA ZIP 340Dec. 17Dec. 10Dec. 10Dec. 3Nov. 26Nov. 12
APO/FPO/DPO AP ZIPs 962-966Dec. 17Dec. 10Dec. 10Dec. 3Nov. 26Nov. 12

1 EMMS is available to selected military/diplomatic Post Offices™. Check with your local Post Office to determine if this service is available to an APO/FPO/DPO address.

2 PAL is a service that provides air transportation for parcels on a space-available basis. It is available for Parcel Post items not exceeding 30 lbs in weight or 60" in length and girth combined. The applicable PAL fee must be paid in addition to the regular surface price for each addressed piece sent by PAL service.

3 SAM parcels are paid at Parcel Post prices with maximum weight and size limits of 15 lbs and 60" in length and girth combined. SAM parcels are first transported domestically by surface and then to overseas destinations by air on a space-available basis.


Shipping Best Practices

To gain buyer confidence, ship it FAST, ship it FREE, and offer exemplary customer service. Follow these best practices to earn 5 Star DSRs.

  • Have inventory, staff and supplies on hand to meet your holiday needs. Save big on holiday shipping
    • Check the holiday hotlist to find this year's most in-demand products and stock up.
    • Get free boxes and envelopes from USPS Shipping zone. UPS shippers can get free packaging for air shipments, self-adhesive labels and more.
    • Go to eBay.com to find everything you need for your holiday fulfillment center.
  • Set buyer expectations by clearly describing your items and specifying shipping and returns policies in your listings.
  • Offer free shipping and an expedited shipping option. Get 20% off Final Value Fees Thanksgiving Day through Christmas Day for all your transactions with a free expedited shipping service with 1-day handling.
  • Offer a generous return policy: During the holidays allow enough time for gift recipients to sort through their holiday goodies and return items to you—at least 14 days, or ideally 30 days after Christmas.
  • Process orders quickly. Ship within 1 day of receiving payment. Pay for postage and print labels on eBay—you can now print labels for multiple orders at once with eBay label printing.
  • Arrange for carrier pick-up. Use USPS Carrier Pickup for your Express Mail, Priority Mail and International packages at no charge. Check on the package pickup options from UPS. Visit the Shipping Center for more details.
  • Provide shipment tracking and delivery information. eBay label printing automatically uploads tracking and delivery confirmation numbers to your My eBay page, and you can set it up to have delivery emails sent to buyers automatically. Log in to My eBay, click the "Accounts" tab and choose "marketing tools".
  • Give prompt customer service. Always respond to buyer questions within two business days. Use eBay member-to-member email—this protects you by documenting your communications with eBay in the event of a dispute.



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