To maintain eBay Top Rated seller status, follow these tips for tracking:
Know the tracking evaluation cycle
Top Rated seller status is evaluated on the 20th of each month. For all criteria except tracking, the evaluation is based on either the previous three months or 12 months of selling, depending on how much you sell. For the new tracking requirement, the look-back period is as follows:
|Evaluation date:||Tracking measured from:|
|July 20||June 1–30|
|August 20||June 1–July 31|
|September 20||June 1–August 31|
From that point onward, we will look back at the previous three calendar months of transactions to determine your tracking upload rate.
Use Delivery Confirmation for First Class
When you ship by First Class Mail, you pay extra for Delivery Confirmation. Depending on the price of your item, it may make more sense to ship by First Class Parcel which includes free Delivery Confirmation.
Provide tracking for each transaction in a multi-item order
When you combine shipping, upload tracking to each transaction in that order—simply upload the same tracking number for each item. Just be sure to complete your upload within your stated handling time.
Use eBay labels
You can use eBay labels right from My eBay to pay for discounted postage, print shipping labels, and upload tracking—with just a few clicks.
Know the exceptions
The following items are not required to upload tracking to meet the Top Rated seller tracking requirement:
"If you get your tracking uploaded so that the buyer can see when their item is coming, you're going to get that business."
eBay Top Rated seller / eBay on Location Denver – May 2012