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Home > Sell > Seller Information Center > Fall 2010 Update > Offer shipping discounts

2010 Fall Seller Update

Fall 2010 Update
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Offer discounts in the Shipping Calculator

Offer more competitive shipping rates with the Shipping Calculator

Attract more buyers this holiday season with deals on shipping. Starting in September, you'll be able to specify shipping discounts through the Shipping Calculator and have them show up in search results and on the item page. Take advantage of this new functionality to pass along savings on domestic and international shipping.

Highlights
Take Action
Frequently Asked Questions


HIGHLIGHTS

Shipping Calculator no longer limited to "retail rates." Now you can use the Shipping Calculator to better reflect your true cost of shipping. Set a domestic discount and an international discount and pass the savings on to your buyer.

Offer competitive shipping for the holidays. Adding discounts you get from your carrier to the Shipping Calculator can decrease shipping costs on all your listings so you can be more competitive for the holidays.

Attract more customers. Buyers will see discounted calculated rates in search results and on the item page, driving more traffic to your listings.


TAKE ACTION
  • Check your carrier rates to determine your discount off the carrier's retail rate.

  • If you use eBay's Shipping Calculator in your listings, decide on a discounted rate for domestic and international shipments that can help make your listings more competitive and boost your holiday traffic.

  • If you do not use eBay's Shipping Calculator in your listings but think it makes good business sense with the discounts, follow the steps below to change your shipping preferences.


FREQUENTLY ASKED QUESTIONS
What is eBay's Shipping Calculator and what's changing?
eBay's Shipping Calculator automatically calculates USPS and UPS shipping costs for your buyers based on the size and weight of the packaged item and the location of the seller and buyer. Currently, the Shipping Calculator provides the carriers' retail rate for shipping costs, the UPS Daily Rates, and the rates for the UPS Special Pricing Program for eBay Sellers. With this change, you can specify a discount off the retail rates for both domestic and international shipments in the Shipping Calculator.
How do I use calculated shipping costs in my listings?
In the "Give buyers shipping details" section of the selling form, select "Calculated: Cost varies by buyer location."
How can I benefit from this change?
Like many sellers, you may be receiving discounts from UPS or USPS off the regular rates. This change allows you to specify a discount to your buyers—one discount for domestic and one for international—to better reflect your true cost of shipping and make your listings more attractive to buyers.
Can I set any discount or are there limits?
You can choose to apply a discount of 5, 10, 15, 20, 25, 30, 35, 40, 50, 60, and 70 percent off of the retail domestic and international rates.
How do I set up the discounts?
To set your discounts follow these steps:
  1. Go to the Account tab in My eBay and choose "Site Preferences"
  2. Find "Shipping Preferences" and click "show" on the right
  3. Find "Offer Discounts in the Shipping Calculator" and click "edit"
  4. Specify the type of discount and the amount of the discount and click "Save"
Your listings with the Shipping Calculator will be updated automatically.

Can I set different discount rates for domestic and international shipping?
Yes. You can set one discount rate for domestic shipping services and a different discount rate for international shipping services.
Can I set different discount rates for the continental US and Alaska and Hawaii, US Protectorates, and APO/FPO addresses?
No, at this time you can only set one discount for domestic and one for international.
I use both UPS and USPS for my shipments. Can I set one discount rate for UPS shipping and a different discount rate for USPS shipping?
At this time you can select one discount for domestic and one for international. The same discounts apply to both carriers.
I offer different levels of service, like USPS Priority Mail and USPS Express Mail. Can I set discounts for different service levels from each carrier?
No. You can select one discount for domestic and one for international. The discount rates you select apply to all carrier services.
Do I have to edit my listings to take advantage of the discounts?
No. Once you set your discounts in My eBay they are automatically applied to all your listings with the Shipping Calculator.
What if I don't use calculated shipping?
This functionality is only applicable if you use the Shipping Calculator in your listings.
Do I have to offer shipping discounts if I use the eBay Shipping Calculator?
No. Offering shipping discounts is your choice. However, buyers may take shipping cost into account when they are choosing which listing to buy. Try testing a shipping discount in some of your listings to see how many additional sales it drives for you.
What UPS and USPS discounts are available to me as an eBay seller?
Some sellers have negotiated rates with carriers. USPS and UPS offer special discounts for eBay sellers.
  • If you ship USPS and print your labels on eBay or PayPal, save 5% on domestic USPS Express Mail retail prices and up to 11% on USPS Priority Mail retail prices.

  • Sign up for the UPS Special Pricing Program for eBay sellers and set the "Offer discounts in the Shipping Calculator" to "Daily." When you print UPS shipping labels with PayPal, eligible sellers can save up to 31% compared to rates paid by occasional shippers.
What UPS discounts are available to me as an eBay PowerSeller and/or eBay Top-rated seller? How do I pass this discount to buyers?
  • Powersellers and eBay Top-rated sellers eBay can save even more with UPS - up to 23% off UPS Ground Daily rates, by enrolling in the UPS Savings Program for eBay PowerSellers.

  • You can specify this discount using the shipping preference "Offer discounts in the Shipping Calculator" and pass the discount to your buyer. Since the discount that you receive from UPS is based on Daily Rates, recalculate the discount based on retail rates and enter that number in this preference. Once you have set a discount percentage please check the rates using the Shipping Calculator to make sure that the discounted rates are accurate.
What if I have an individually negotiated contract with UPS? Can I pass my discount to my buyer?
  • Individually negotiated contracts between sellers and UPS are based on UPS Daily rates.

  • You can specify a discount using the shipping preference "Offer discounts in the Shipping Calculator" and pass the discount to your buyer. Since the discount that you receive from UPS is based on Daily Rates, recalculate the discount based on retail rates and enter that number in this preference. Once you have set a discount percentage please check the rates using the Shipping Calculator to make sure that the discounted rates are accurate.


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