LET EBAY ASSIST WITH YOUR SALES GOALS
See how you can do it with eBay seller standards
STANDARDS THAT HELP YOU DELIVER BUYER SATISFACTION
eBay seller standards help you deliver great customer service. By knowing what buyers want, you can focus on doing what matters most to them. What's more, eBay seller standards reward sellers who deliver the kind of service that keeps customers coming back for more. eBay standards and protections focus on helping you create happier buyers and building more sales.
Meet your Seller Dashboard
WHAT ARE STANDARDS?
To help you provide service that results in a high level of buyer satisfaction, eBay evaluates your transactions on the 20th day of each month. Your seller performance level will tell you if there are any areas of your business that need your attention. Plus, we'll notify you whenever your level changes.
An enhanced way to measure buyer approval
The enhanced Transaction Defect Report reveals better insights into specific transactions. Besides syncing data daily with your Seller Dashboard, it provides access to defect details and shows those removed from your account. Be sure to download this report each evaluation cycle to save that valuable data in your report history.
MORE ABOUT STANDARDS
- Accurately describe the items to meet buyer expectations.
- Specify the correct item condition—be precise.
- Upload lots of great pictures—you can post up to 12 (except for motors vehicles listings.)
- Ship and upload a valid tracking number within one business day of receiving payment. Use a shipping service recognized by eBay.
Connect with eBay
As an eBay seller, you're part of a dynamic community. Stay in the know and get all the info you need to build your business on eBay.