As electronic products become more sophisticated, the level of technical knowledge required to operate and maintain each item has also increased. It can be challenging to know which tools to use to optimize the performance of your electronics, such as laptops and mobile phones, and may demand more time than you want to spend. We want to ensure buyers can use and enjoy the electronics they purchase on eBay—without the challenges of setup, configuration, and getting started. To this end, we are now offering remote support plans on some electronics products for periods of three, six, or twelve months through a new partnership with Geek Squad. Buyers who purchase remote support from Geek Squad will have access to 24 x 7 technology support online and by phone, to help them resolve any technical issues quickly.