International Performance Standards
Updates to more accurately reflect sellers’ sales and performance in the expanding global marketplace.
Updating how international performance standards are calculated
We're updating our international seller performance standards for those who sell to buyers outside of United States, United Kingdom, and Germany to more accurately reflect your performance in international markets. There are no changes to US seller performance standards or the US Top Rated Seller program.
Starting August 1, 2017, only sales to buyers outside of the United States, United Kingdom, and Germany will count toward your seller performance in the Global region. Sales to US buyers will no longer apply to the Global seller performance program.
To maintain your Top Rated status in the Global region, you may need to build up your sales to buyers outside of the United States, United Kingdom, and Germany. To give you time to meet the eligibility requirements, we will continue to offer Top Rated Seller benefits to sellers who are currently Top Rated in the Global region and maintain good performance on sales to that region until February 20, 2018.
If you sell internationally, refer to your Seller Dashboard to monitor your sales and performance status in each region.
Why is eBay making these changes?
This change ensures Top Rated seller badging and benefits reflect the service sellers are delivering to buyers in that particular region. These changes will drive buyer confidence and deliver a more accurate view of your performance for international sales.
Will my Top Rated Seller discount be affected by this change?
Changes in the global seller performance standards program will not impact US-based Top Rated Seller discounts. eBay currently does not offer Top Rated Seller discounts in the Global program.
How can I find out more about the Global region?
Learn more about Global performance standards.
Could I lose my Top Rated Seller status in the Global program because of this change?
Going forward, the seller status for each of the four Standards regions (United States, United Kingdom, Germany, and Global) will be based exclusively on sales to buyers in those regions.