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    How to specify your return policy

On the Shipping Payment details and Return Policy page in sell your item, check the "returns accepted" box.

If you would like to provide additional information, click the "change" link under Return Policy details.

Add return policy information to the expanded free-form text box.


    What buyers will see when browsing on eBay

Your return policy is clearly located on the View Item page within the Shipping, payment details and return policy section.

    Future Enhancements

Bookmark this page to learn about new enhancements regarding the seller Return Policy.
 
Consider taking Returns! Research shows that 21% of non-buyers cite “lack of return policy” as the reason they buy elsewhere. (eBay Consumer Research: July, 2005.)

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