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| New item page rolling out to more buyers |
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The new page is coming, with bigger, better pictures, a real-time countdown timer for Auction-style listings, and much more.
Key things to check in your listing:
Frequently Asked Questions About the new item page Questions for Stores sellers What to look for with your listings Motors ABOUT THE NEW ITEM PAGE Why did eBay redesign the item page? The new item page is more visually appealing with a more structured layout, larger pictures, a real-time countdown timer, easier bidding and more. What is the timing of this change? The new design started with a small percentage of members in early 2009, and will be available more widely by mid-2009. Where can I see the new design? If you have active listings, you can go to any of those listings now and click on the "Switch to the new version of this page" link on the top right to see the listing in the new format. What's changing?
Why did you decide to remove things like High Bidder, Seller Location and Member Since? This information is less important to buyers making a purchase decision than information such as item condition, pictures, payment options and return policy. Most of this information is still available just a click away. High bidder is available in the bid history page and Member Since is available in the user's My World or Feedback profile page. How can I give eBay feedback on the new design? If you land on the redesigned page, you'll see a link at the top that says "Send us your comments." Click on this link to send us your feedback on the new experience. Where are you showing other relevant merchandise? If you see the new page, you might come across more merchandise—from the same seller or other sellers—in these locations:
Will higher priority be given to items from the seller items? Yes. We will always prioritize same seller items in all our merchandising. As a seller, can I opt out of this merchandising? Yes, but if you do, your merchandise will not appear on other sellers' item pages, so it's important to consider the tradeoffs. To change your cross-promotion settings, go to My eBay > Account > Marketing Tools > Items Promotion Summary You can also change your cross-promotion settings on My eBay > Account > Site Preferences > Promoting Similar Items on eBay Pages and Emails > Marketing Tools > Items Promotion Summary. QUESTIONS FOR STORES SELLERS Will this item page only be shown for Store Inventory items? This new item page will be shown for all items from a Store seller, regardless of listing format. Will the listing frame we are familiar with remain or not? Yes, the listing frame lets you display your Store header or a combination of your Store header and the left-hand column category list. Will our logos be displayed? Do I need to make any changes to it? Yes, your logo will appear in the Store header. No changes to your existing logo are necessary. I'm using a customized listing template - how will that be affected? As of now, there will be no impact on customized listing templates. Can I still use cross promotions? No. Cross-promotions within Manage My Store will no longer be available. How can I configure the new personalized marketing message feature that is displayed in the Store header? This feature can be personalized in Manage My Store. Are descriptions going to be 710 pixels wide? No. Although we did announce this during eBay Live in 2008, we decided to revisit this change. Descriptions will now be flexible width with no size constraint, the same way they are currently. What is the impact on self-hosted pictures? None. Self-hosted pictures will continue to work normally. Will my vacation message display change? Yes, this message is going to be displayed more prominently above the item itself, like a status message. What other Store-related changes are included with this redesign? Store sellers will now have a customizable marketing message that will be displayed in the Store header to help display personalized messages or latest updates. WHAT TO LOOK FOR WITH YOUR LISTINGS Why am I seeing scroll bars around my item description? User-generated item descriptions are now being loaded inside an iFrame, which is a window placed within the View Item page. This helps eBay separate user-generated content from eBay content and may protect you from certain types of content that may harm your computer. Why is my listing description not loading? eBay listings contain both standard eBay content as well as user-generated descriptions. eBay hosts these different kinds of content in two separate locations. Occasionally, due to slow Internet connections, the user-generated description may not load right away. Try clicking the "Refresh" button on your browser to reload the page. Why is eBay using iFrames? Separating user-generated content, such as item descriptions, from eBay content enables eBay to provide an extra layer of security. The separation will prevent users from submitting HTML that may interfere with how eBay works. Why are all my HTML links inside my item description opening in new browser windows? In order to provide a consistent and easy experience for all users, all HTML links inside the item description will be opened in a new browser window. These are not the same as pop-ups and will not be blocked by pop-up blockers. Will the iFrame in my item description affect my search engine standings and the marketing of my listings? eBay serves a non-iFrame version of your listings to search bots and all non-browser based requests, so search engine standings will not be affected. The same non-iFrame version of your listings will be served to users with browsers that do not support JavaScript. Why are my scripts only working inside the item description area? User-generated item descriptions are now being loaded inside an iFrame. This helps eBay separate user content from eBay content and further protect you from certain types of content that may harm your computer. With this change, your scripts will only be allowed to modify and control your item description and the area it occupies. Why isn't my content within the iFrame appearing properly? There are some steps you can take to make sure your content appears as expected inside an iFrame. File linking:
Content validity:
MOTORS Will there be a new item page in Motors categories? Motors categories, both vehicles and Parts & Accessories, will continue with the new Motors item page. Minor design updates will be made over the next few months with no major impact to sellers. We will keep you informed of any changes. |
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