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eBay Express: Item Condition
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Item Condition - Store Inventory
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Item Condition Overview

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What is Item Condition?
Information about your item
Item condition allows you to tell buyers up front about the condition of the item you are selling on eBay. Some examples of Item Condition are:
  • New
  • New: With Tags
  • New: Without Tags
  • Used
Providing the condition of your item is a good way to help buyers make an informed decision and also increase your listing success on eBay!
 
Your first step to selling on eBay Express
As a seller, adding the condition of your item to your listing is the first step to participating in eBay Express. Including the condition of your item is a requirement for all listings on the new specialty site which will be coming soon.
 

 
Item Condition Guidelines
eBay Express Listing or Seller Requirements
 

How do I include Item Condition with my listings?
You can revise your listings with the enhanced Bulk Editor which can be accessed via My eBay.
 
For Store Sellers:
  • Go to My eBay
  • Click on the drop-down menu to select Item Condition
  • You can bulk edit up to 25 listings at a time
Note: item condition options vary by category.
 
Access the Bulk Editor from My eBay by clicking the "Edit" button as indicated.

 
Click the "Bulk Edit" link and then Add Item Condition to your Store Inventory Listings

 

Additional information about Item Condition
An item is considered "New" when it meets the following guidelines:
  • It is in the original condition from the manufacturer, distributor, or retailer.
  • It has not been refurbished or used for any purpose.
  • It has no known defects or damages.
Handmade or custom-made items that have never been used for any purpose may also be considered "new".
 
Note: Item condition is not an indication of the item's age. If age is known, please specify the creation and/or release date of the item (for example: Fall 2005) in the item description.
 
As a seller, you can use the listing description area of your listing to help buyers learn more about the condition, age, and history of your item. Provide buyers with answers to these questions if applicable:
  • Is the item in its original packaging or has the packaging ever been opened?
  • Are all manuals, accessories, and additional documents shipped with the item?
  • Does the item have a valid warranty that can be passed on to the buyer?
  • Does the item have an expiration date (for example, in the gourmet or beauty & health categories)?
  • Does the item have store tags attached (for example, in the clothing & accessories category)?
  • Does the item come with any certificates (for example, in watches or jewelry categories)?

Are there additional listing or seller requirements for eBay Express?
To view the listing and seller checklist for eBay Express go to
http://pages.ebay.com/sell/announcement/overview/express.html
 

Treatment of categories without Item Condition in eBay Express
There are categories where traditional item condition values like New, Used or Refurbished are not applicable, such as for items like magazine subscriptions and Vintage Fishing Reels. In these categories, we will not be introducing Item Condition values prior to the launch of eBay Express. However, (start underline)a portion of the categories that do not have item condition will be included in eBay Express at launch (end underline) because the condition of the product is easily understood by looking at item titles. The rest of the categories that do not have item condition will not be included in eBay Express at launch. For a complete list of categories that do not have item condition that will and will not be included in eBay Express at Launch, please click here.
 

 

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