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 Buying & Paying  
Resources and tips to help you have a safe trading experience on eBay.

Take the Buying with Confidence tour.
This short audio tour provides essential tips for trading
safely and enjoyably on eBay.

Buying with Confidence

Contact the seller
eBay provides you with the ability to contact the seller if you have questions. Learn how and when to use this feature.

Review feedback
Feedback is a member's reputation on eBay - it's a powerful tool enabling you to know more about the seller before you make a purchase.

Protect your purchase
Programs like PayPal Buyer Protection provide free coverage up to $1,000. Learn which programs apply to your purchase.

Item return policies
Many sellers offer a return policy - learn how to find if your seller does, and what this means for you.

Paying Safely and Protection Programs

The benefits and risks of different payment methods
There are a number of ways to pay on eBay - learn the benefits and risks of each payment option.

PayPal
PayPal is the fast, easy and secure way to pay and be paid on eBay.

PayPal Buyer Protection
PayPal Buyer Protection offers free coverage up to $1000 when you buy from qualified sellers.

eBay Standard Purchase Protection Program
For most items, eBay covers you up to $200 (minus a $25 processing fee) in the event that you don't receive your item or it is significantly not as described.

PayPal Seller Protection Policy
Learn more about PayPal's protection program for sellers.

Vehicle Purchase Protection
eBay provides up to $20,000 in fraud protection for most vehicles purchased on eBay Motors.

Business Equipment Purchase Protection
eBay provides up to $20,000 in fraud protection for qualified Capital Equipment purchased on eBay.


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