Report a Concern

Report a Problem

eBay employees are hard at work keeping your information secure, and we’re here to help you.

For general issues and inquiries, please contact our Customer Support Team.

Help us keep our customers safe by reporting spoof email and account thefts:

Other resources:

  • Report a fraudulent listing: At the bottom of every listing you will find a link saying "Report this item". That takes you to a form you need to fill in to tell us why you are reporting. This includes counterfeit or stolen items, or other suspected fraud.

  • Resolve an issue with a buyer or seller: If you've already attempted to contact the member but were unable to resolve the problem, you can open a case at the resolution center: http://resolutioncenter.ebay.com/

  • eBay Motors related issue or questions: http://pages.motors.ebay.com/buy/security/index.html

  • Other issues not mentioned above, including password issues, issues logging in, or problems with the site, please contact Customer Support: http://ocs.ebay.com/ws/eBayISAPI.dll?CustomerSupport.
Note: If you're having issues with logging in, you can always contact them using the "guest" option.

Our team of dedicated security professionals works vigilantly to keep customer information secure. We recognize the important role that security researchers community play in keeping eBay and our customers secure. If you are a security researcher and discover a site or product vulnerability please visit our Security Vulnerability page.