All parcels that are undeliverable as addressed and have no return address are opened for inspection. Accountable mail items such as those that are registered, insured, etc., are logged into a national claims database and held for possible claims. Items that remain unclaimed and damaged merchandise upon which a claim has been paid are sold at public auction at these three sites.

In order to provide an opportunity to a larger public audience, the Postal Service is conducting a test on eBay to auction these items online. Nearly all the merchandise listed is on sale because of poor packaging or improper addressing. Don't let this happen to you. For a list of helpful tips to ensure your mail is delivered, please visit www.usps.com.