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  Table of Contents

If I have opted out of Checkout and want to include PayPal in my listing, do I have to use eBay's Checkout?
No, you do not need to use eBay's Checkout to include PayPal in your auction-style listing. If you offer PayPal and have Checkout turned off, the "Pay Now" button will take the buyer directly to the PayPal site to complete payment.

If you offer both PayPal and Billpoint and have Checkout turned off, the "Pay Now" button will take buyers to the "Select Payment Method" page. From there, selecting PayPal will take the buyer directly to PayPal to complete payment. If the buyer selects Billpoint from this page, they will be taken to Billpoint to complete payment.

Please note that with Checkout turned off, the "Pay Now" button will not present buyers with any other payment methods (such as personal check, money order, etc.) that you may offer.

To learn more click here.

Will I still be able to list my items using Billpoint (eBay Payments)?
Billpoint (eBay Payments) will continue to be available to registered Billpoint sellers until after the first of the year. New seller registrations with Billpoint will be discontinued over the next few weeks. There will be no changes to Billpoint for buyers. We will communicate to registered Billpoint sellers well in advance of the change. In the meantime, we encourage sellers who would like to offer electronic payment options to their buyers to try PayPal.

Will I be able to select PayPal as a payment option on the Sell Your Item form if I don't accept credit cards?
The PayPal option from the Sell Your Item form supports both credit cards and electronic checks, and sellers who choose PayPal as an option on the Sell Your Item form agree to accept both. Credit card logos will be automatically inserted into the listings of a seller who chooses this option. Buyers can then choose to either pay via credit card or electronic check.

In order to accept credit card payments, sellers who have a personal account will need to upgrade to a PayPal Premier or Business account. Please note that sellers who accept credit cards through their PayPal Premier or Business accounts are subject to PayPal fees.

If a seller chooses to accept only electronic checks through PayPal, they can still insert the PayPal logo into their listings manually.

Why is there a new page in eBay Checkout?
We've moved the choice of payment method to its own page at the beginning of eBay Checkout. This makes the choice clearer to buyers by providing room to explain the benefits of different payment methods. This also allows the rest of Checkout to be tailored to the payment method the buyer selects. For example, if the buyer wishes to pay through PayPal, he or she will be redirected to the PayPal site to pay. Alternatively, if buyers wish to pay through check or money order, the Checkout pages on eBay will display the seller's payment instructions and the address where payment should be sent.

Will my buyers be able to enter the amount to pay when they check out?
Yes, buyers will now be able to enter the amount to pay when they are checking out. This applies to all listings using PayPal, Billpoint or eBay Checkout. If the buyer does not know the total amount, they will still have the option to send a "request total" email, but they will not be required to do so.

My buyers use PayPal through my own checkout system. Can I prevent my buyers from paying with PayPal in eBay's Checkout?
If you list with the PayPal payment option, buyers will be able to pay with PayPal through eBay's Checkout. In the future, you will be able to list with the PayPal option and hide PayPal in eBay's Checkout if you have your own checkout system.

Can buyers pay for my fixed price listing using PayPal?
Yes, buyers can pay for fixed price listings using PayPal. If the seller selects PayPal as a payment method, there will be a gray "Pay Now" button on the Buy it Now confirmation page and Completed Items page. This button will allow buyers to select PayPal, go to the PayPal web site and complete payment.

Please note that the yellow "Pay Now" button that is automatically added to your item description by PayPal's Automatic Logo Insertion service does not currently support Fixed Price listings. We plan to add fixed price support for this service during the next few months.

What types of items can I list using PayPal as a payment option?
You can list PayPal as a payment option on auction-style, Buy It Now and fixed price listings. PayPal will be available as a payment option for Stores Inventory format listings over the next few months. If you currently use PayPal in eBay Stores, continue to list exactly as you have been doing.

Will I be able to list with PayPal as a payment option in all categories and on all eBay specialty sites?
You will be able to list with PayPal as a payment option in most categories on eBay. Sellers can list using PayPal as a payment option on eBay Motors in the Parts & Accessories and Everything Else categories, but not in the Vehicles categories. eBay Motors vehicle categories, Stores Inventory items and Sothebys.com may support PayPal at a later date. We do not plan to support PayPal on eBay's real estate listings at this time.

Will PayPal be integrated into the selling tool that I use?
PayPal will be integrated into eBay's selling tools, including Mr. Lister, Seller's Assistant Basic and Pro, and Turbo Lister at the same time or shortly after the integration of PayPal into the eBay platform. We have been communicating with other third party auction management companies to encourage them to integrate the PayPal service into their listing tools if they choose.

I have listed an item using PayPal as a payment option. Why don't I see PayPal's yellow "Pay Now" button in my item description?
The "Pay Now" button will only appear in your item description if you have turned on PayPal's "Automatic Logo insertion" feature. If you would like to turn on this feature, please visit the PayPal site by clicking here.

Later this year, eBay will begin inserting the "Pay Now" button into your item description when you list with PayPal.

I paid for my eBay item through PayPal, but the item status in My eBay doesn't show as 'paid'. Why not?
Currently, items paid with PayPal do not show as 'paid' in the Status column of My eBay. We are planning to add this feature by the end of the year. To confirm that you have sent a PayPal payment for an item, log in to your PayPal account at https://www.paypal.com and click the History link to consult your payment records.

Will there be a PayPal icon beside my item when I list with PayPal?
A PayPal icon will not appear beside your item when listing with PayPal. However, your item will appear in our new PayPal search filter to help buyers find all items that accept PayPal. In addition, PayPal will prominently appear in the payments box on your item listing page, and in eBay Checkout.

I live outside the United States. Will I have the option to list with PayPal?
International sellers can list items using PayPal as a payment option on eBay.com and eBay.co.uk. The other International sites may support PayPal as a payment option at a later date.


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