1) What is the Jewelry Mart?

The Jewelry Mart is an online shopping destination for fine jewelry suiting all of your extra-special occasions. All merchandise is offered with a risk-free money-back guarantee. Sellers offering diverse, high-quality merchandise are brought together on eBay's Jewelry Mart Index page, providing jewelry buyers with a central marketplace from which to shop at jewelry stores from all around the world!

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2) About the Jewelry Mart Guarantee

To ensure the quality and satisfaction of your jewelry purchases, all of the jewelers selling in the Jewelry Mart offer the same 30-day, risk free, money-back guarantee.

If you're unhappy with your purchase for any reason, simply return the item in its original condition (unworn and undamaged) for a hassle-free refund-less shipping charges. There is never a restocking fee. Here are the terms for Jewelry Mart returns:

• Include a photocopy of the original packing order
• Sized or personalized items cannot be returned
• Watches must be returned in their original boxes
• Item must be received within 30 days of your receipt date

Jewelry Mart sellers are committed to customer satisfaction-our no-questions-asked guarantee proves it!

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3) How do I buy?

Shopping at eBay's Jewelry Mart works exactly like the rest of eBay:
1. First, you must register on eBay. It's quick and it's free!
2. Next, find a store that interests you in the Jewelry Mart Index. Click on its name, and browse through the merchandise.
3. When you find something you want, click on the item number to get to the bid page.
4. On the bid page, scroll to the bottom of the page until you see the bidding area. Enter the amount of your bid, and click the "review bid" button.
5. Carefully look over the jewelry you're bidding on, enter your User ID and password, and then click the "place bid" button. Bidding is now complete!
6. As you wait for the auction to close (auctions can be 3, 5, 7, or 10 days), you'll receive a daily email telling you if you're the high bidder or if you've been outbid by another eBay member. However, you can always come back to the Jewelry Mart Index page and check out the action on the item.
7. Going, going, gone! When the auction closes, if you are the high bidder, you must email the seller within three business days to claim your item. Congratulations-you're a winner!

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4) How do I sell?

There are three main requirements for becoming a participating seller:
• You must own a jewelry store in the real world.
• You must commit to sell a minimum level of merchandise per month.
• You must offer buyers a 30-day, money-back guarantee on every item you list to sell.

If you're eligible, here's how to get started:

1. Register on eBay.
2. Email eBay at jewelrymart@ebay.com expressing your interest in the program, or visit http://members.ebay.com/aboutme/gemkey to learn how to . eBay will contact you shortly with the simple paperwork involved. Then welcome to eBay's Jewelry Mart Program!

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