Skip to main content
eBay
  • Daily Deals
  • Sell
  • Customer Support
  • StubHub
Home > Global Trading > Top 5 Tips for Sellers
Choose A Topic

Finding Items

Communicating with Sellers

Bidding & Buying Items Internationally

Receiving International Items

Managing Risk


Top 5 Tips for Sellers

Listing Items

Communicating with Buyers

Shipping Internationally

Receiving Payment

Global Trade Testimonials

Related Links

Global Trade

Shipping Calculator

Shipping Insurance Tips

Time Zone Calculator

Currency Conversion

  Top Five Tips for Sellers


Use these five selling tips to become an effective international seller:
  1. Offer PayPal as a Payment Option
  2. Specify International Shipping Destinations
  3. Include Shipping Costs for Multiple Countries or Regions
  4. Use Item Specifics
  5. Download the International Selling Toolkit
Tip #1: Offer PayPal as a Payment Option Back to top 
When you sell using PayPal, international buyers can pay you online quickly and securely using a credit card or checking account. PayPal is available in over 45 countries or regions around the world and supports payments in five different currencies.

Sign up for PayPal today. It takes less than two minutes!


   PayPal's many benefits include:
  • No set-up or monthly fees
  • Low transaction fees (as low as 2.2% + 30¢ per transaction)
  • Reliable customer service
  • Proven fraud and chargeback protection
  • Supports payments in U.S. Dollars, Euros, Pounds Sterling, U.S. Dollars, and Yen
    - with instant conversion available
  • Accounts available to users in 45+ countries or regions worldwide!
Is PayPal safe?
You can still offer PayPal to your international buyers. When you create the item description for your listing, specify that you accept PayPal. You can also list items directly on other eBay sites that have PayPal integrated in their listing process. Either way, you are always able to withdraw funds in your local currency, supported in 45+ countries or regions!



"Tip #2: Specify International Shipping Destinations Back to top 
Shipping to international buyers can provide:
  • Increased final sales prices—16.7% more, on average.*
  • Maximum global exposure.
  • Higher sales volume.
When you create your listing, you can choose to ship worldwide or to select countries or regions.

Use the Sell Your Item Form to provide this information:

Consider the following when shipping internationally:
  • Shipping costs: Costs to ship to other countries or regions can vary greatly depending on the distance and shipping methods. Use our shipping tools to let buyers see either flat or calculated shipping rates.
  • Insurance: It’s generally a good idea to insure all internationally shipped packages. Some carriers may provide automatic coverage.
  • Customs and Duties: In most cases, shipping internationally only requires the sender to fill out one customs form that includes the following information—sender’s name and address, recipient’s name and address, and the package’s contents, value, and weight. Also, most sellers specify that duties are the responsibility of the buyer. Please check with your local carrier for specific questions/concerns.
* eBay Insights and Analytics Group, May 2005. Results are based upon statistical averages and do not constitute a warranty that individual eBay businesses will achieve the same results.

Tip #3: Include Shipping Costs for Multiple Countries or Regions Back to top 
Provide shipping costs for multiple countries or regions in your listings. Also specify whether the buyer or the seller will be responsible for shipping expenses. This can encourage buyers to make an immediate decision regarding a purchase, because the shipping cost is readily available.

Use the Sell Your Item Form or your preferred selling tool to provide this information:

International shipping costs are based on a combination of the following:
  • Weight and dimensions of package
  • Method of shipment such as Ground, Next Day Air, and so forth
  • The location that you're shipping from (city, state, country)
  • The location that you're shipping to (also called the destination country)


Consider that buyers may need to pay additional costs such as duties, taxes, and customs clearance fees. For example, international rates may or may not include pickup and door-to-door delivery with customs clearance. The package will arrive at a buyer's door, but the buyer might need to pay extra international fees.

Some carriers will offer customs and brokerage services to help you learn more about what you need to tell buyers about additional charges, duties, and taxes. An "extended area surcharge" may apply to your buyers depending on their international locations.

Use the UPS Quick Cost Calculator to calculate shipping costs to and from any country.

Please note: This shipping information is provided to you for general information purposes and may not be applicable or accurate for shipments processed with some carriers or for goods shipped across certain international borders. Please check with your carrier for any special rules that govern your shipment of goods. For international shipments, please also check with countries or regions whose borders your shipment may cross for any additional rules, regulations, duties, or taxes that apply. Refer to the Selling Internationally Overview for more information.

Tip #4: Use Item Specifics Back to top 
Item Specifics is an eBay feature that appears at the top of your item description; it enables sellers to provide additional item details within a category.

Item Specifics are translated into all site languages and are determined by the category in which you sell your item. For example, the Item Specifics available in an apparel category would be related to size and style, while Item Specifics in a CD music category could refer to genre and condition.

Item Specifics are generally optional but provide the following advantages:
  • International buyers can search for your items quickly and easily using an additional search method (for example, by size or by style).
  • You can provide more details about your items thus helping international buyers to make informed purchases.
  • International buyers can use consistent terminology and spelling to search for items.
  • The location that you're shipping to (also called the destination country)
Note: The Item Specifics feature is not available for all categories.

How to View Item Specifics

When buyers browse your item's category, the Item Specifics appear as search options in a Product Finder.

Buyers navigate these Product Finder options using pull-down menus or links like the ones below to help them search for items by a specific item characteristic. This gives buyers a fast and easy way to search for your items.

Tip #5: Download the International Selling Toolkit Back to top 
Download the International Selling Toolkit for helpful information about listing your items, receiving payments, and shipping internationally.




Search | Browse Categories | Browse Stores | eBay Toolbar | Anything Points | Gift Certificates | The eBay Shop

Additional site navigation