When you pay with PayPal on eBay, eligible transactions will receive coverage up to $200 at no additional cost. However, the majority of transactions will be covered up to $2000. See eligibility.

Note: Eligibility for buyer protection services is also determined by the eBay country site where the item was purchased. You can review how your purchase is protected on the item page.

Transactions covered by PayPal Buyer Protection

PayPal Buyer Protection helps you in the event that you do not receive your item or the item is significantly different from its description in the seller's listing. An item is covered by PayPal Buyer Protection if it meets the following eligibility requirements.

• You purchase your item on eBay.

• You must use PayPal to pay for the item, and use the seller's email address associated with the listing. To make sure of this, use the gray Pay Now button when the eBay listing ends.

• The seller's eBay listing is for a physical item. Services and intangible items are not covered.

• You may only file one claim per PayPal payment.

• Claims must be filed within 45 days of the PayPal payment.

• You must fulfill all the PayPal Buyer Protection requirements.

Your coverage may vary based on the currency you use to make payment. See eligibility.

Receive full buyer protection with PayPal Buyer Credit

• When you use PayPal Buyer Credit to pay for merchandise on eBay, your transactions are eligible for full buyer protection at no additional cost.

• Buyer Protection from PayPal is in addition to any rights you have to dispute charges to your credit line with the credit issuer.

• You can receive full buyer protection if you pay for an item and never receive it or if you receive an item that you purchased on eBay and it is significantly different from the item that was described in the listing.

If you have a PayPal question, please contact PayPal Customer Support.