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How can I contact PayPal Customer Support?

You can find most of the answers to your PayPal questions by using PayPal’s Help Center. You can also find this section of the PayPal site by going to www.paypal.com and clicking the Help link near the top of the page. Once you have accessed the Help Section, you can find your answer fast by using the Search option.

If you require additional assistance beyond what you are able to find in PayPal’s Help Center, you can Contact PayPal customer support.

The following table will help you determine who to contact for various issues:

Issue

Contact eBay customer support

Contact PayPal customer support

Contact your transaction partner

How to pay for a specific transaction

 

 

Problems with a PayPal payment you sent (or are trying to send)

 

           

Problems with a PayPal payment you received (or are trying to receive)

 

 

Questions about paying eBay fees

 

 

Problems with an item you purchased on eBay and paid for using PayPal*

*Please always contact your seller first and try to resolve the problem before filing a dispute. If you need to file a dispute, start on eBay and we will then send you to PayPal to complete the process.



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